Sayan
Corporate Solutions Consultant
MaleSales representativeLive in United StatesNationality
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Work experience
Corporate Solutions Consultant
GLOBIS USA2023.05-2024.08(a year)Collaboratively worked with Japan HQ and developed tailored corporate training programs for US Companies. Leveraged deep understanding of Japanese and American cultural differences to bridge communication gaps Utilized previous semiconductor industry experience to enhance training relevance, incorporating technical, quality, and cost perspectives Designed customized solutions addressing unique challenges in cross-cultural business environments Successfully improved client companies' cross-cultural communication and operational efficiency Demonstrated ability to adapt technical knowledge to diverse business contexts and navigate complex cultural landscapesSales Manager
CCMC/Ferrotec through Intellipro.2020.11-2023.05(3 years)Spearheaded new customer acquisition which will ultimately bring about projected 15% revenue growth by end of FY24. Implemented a strategic account management approach, identifying key stakeholders and developing customized sales proposals that addressed partners’ specific manufacturing, quality and design needs. Synergized Japan R&D Process capabilities with manufacturing sites in China to create better value proposition for higher quality demand from US based customers.Sales Support Specialist
Fujikin of America2018.06-2020.11(2 years)Established new product category with traditional OEMs – provided introduction of new technology (FALVS) via conducting customer research and understanding pain points. Customers listened to my proposal and were happy to onboard and demo the new product in their system/tool. Drastically reduced partner communication & delivery time by 3 days – Streamlined communication flow: partner -> sales -> materials group through effective management of necessary information. Drafted & Initiated easy to fill-out technical specification sheet for MFC, FALVS and NEW R&D PROJECTS – this streamlined communication with Japan R&D to help us immediately pinpoint a product solution. Created and provided semiconductor market-trends & supply chain metrics for our partners and used personal touch of color-coded, visual diagrams and blurbs via customer focused presentations increasing partner engagement and mutual understanding & cooperation of our supply chain.Business Development & UX Research
Panasonic Corp.2018.08-2019.03(8 months)Unified Japan R&D and small US team of 3 members and created B2B UX of ENY Button SaaS for restaurants/hospitality businesses through visual communication of storyboard/wireframing and organization of features through excel. Created UX and Sales Strategy against Competitor: Happy or Not’s (Saas) integration in SAP Executive Huddle to Panasonic ENY team. Joined forces with Japan-based team members of UX/UI, R&D and B2B strategists via understanding each members’ constraints and difficulties and balanced them to bring harmony in the team. Engaged with network of restaurant owners and initiated restaurant-centric solutions by customizing ENY SaaS capabilities & features with our Japan R&D and demonstrated how our customer-centric solutions would be of significant aid to their business via cost-cutting & efficiency. Increased network and adoption of ENY SaaS demo for restaurants by 32% within 3 months through aggressive focus and advantage of network effect.Japanese Partner Operations Specialist
Google Inc.2018.01-2018.06(6 months)Sky-rocketed sales for NTV by 23% through analyzing customers’ reactions to NTV’s favorite series. Matched occasion & market trend and ultimately boosted sales specifically of Chihayafuru Part 3 through re-marketing the card-gaming/ romance film as “a thrilling chance at summer romance.”Japanese Content Management Specialist
Apple Inc.2016.08-2017.08(a year)Customized Apple’s (CMS) content management system for iBooks (Japan Store) by fixing incomplete categorization system through input of an in-depth description of Josei Manga category – this helped us check 200 manga/day without hesitation by easily categorizing certain explicit content and approve them to go live on the store. Provided critical feedback to Kodansha Japan to stop violating certain Apple policies resulting in reduction of policy-violation tickets by 25%, and brought faster approval and upload of Kodansha’s manga onto store.
Educational experience
University of California Berkeley
Human-Centric Design ResearchDe Anza and Foothill College
Japanese Language
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