71% Candidate has a candidate_location of San Jose, CA and holds a Bachelor's degree achieved from SJSU in 2022. They possess 6.5 years of professional experience in customer service, management, and administration. Despite scoring 3 out of 5 requirements, they demonstrate qualifications in accordance with the role responsibilities. 1, Multichannel Customer Support: Efficiently handle customer inquiries and issues via phone, email, and live chat, ensuring timely and accurate responses. The candidate's resume does not mention explicit experience in handling customer inquiries via multiple channels like phone, email, and live chat, especially in a support-oriented context. 2, Order Management: Assist customers with product orders, returns, and exchanges, ensuring seamless transactions. Candidate possesses relevant retail management experience with JD Finish Line with expertise in sales linked to product orders demonstrating the likelihood of having order management capability. 3, High school diploma or diploma Candidate holds a Bachelor's of Arts degree in Psychology which satisfies the requirement for High School diploma or diploma. 4, Graduate within recent 7 years. Candidate graduated in 2022, which is within the last 7 years from today, March 10, 2025. 5, Located in San Francisco Bay Area, USA. Candidate is situated in San Jose, California, which is part of the San Francisco Bay Area according to the specified location requirement. 6, Now or before work for company " Accenture ". Candidate's employment history does not include Accenture.