71% Candidate is a Customer Service Representative at Accenture Interactive, familiar with multichannel customer support, including phone, email, and live chat, though lacks specified order management experience. Location requirement met, recent grad status is unsure. 1, Multichannel Customer Support: Efficiently handle customer inquiries and issues via phone, email, and live chat, ensuring timely and accurate responses. Candidate has been working as a Customer Service Representative at Accenture, a role likely involving multichannel support. 2, Order Management: Assist customers with product orders, returns, and exchanges, ensuring seamless transactions. No explicit mention or inference of order management experience. 3, High school diploma or diploma Education details not provided. Unable to infer based on work history alone. 4, Graduate within recent 7 years. Cannot confirm as education dates are not provided. 5, Located in San Francisco Bay Area, USA. Candidate is located in Menlo Park, California, which is within the San Francisco Bay Area. 6, Now or before work for company " Accenture ". Candidate is currently working at Accenture Interactive.