Work experience

• Administrative Assistant (Arabic, French and English)

  Dar Essalam American School

  2023.11-2024.10

  (a year)

  · Students’ attendance monitoring · Different types of correspondence with parents and staff · Helping with clerical tasks, like reports/registration of meetings and after school activities etc · Parents-principal meetings set up about students’ progress or behavioural issues. · Parents-principal translation (English-Arabic-French) · inventory reports
• Teacher of English at home

  Tutoring

  2021.09-2023.06

  (2 years)

  · Planning lessons of general English and English for specific purposes · Using visual aids and games for teenagers who showed considerable improvement observed by their teachers · Preparing student-centered activities and the communicative approach
• Bilingual customer advisor (French and English)

  Sitel group

  2022.02-2022.08

  (7 months)

  · Assisting Canadian clients to choose products according to their preferences · Explaining the reasons behind the delay of products and services · Compensating some billing issues regarding annual subscriptions · Transferring calls to the technical service
• Teacher of English

  Al Azhar school group

  2021.09-2021.11

  (3 months)

  · Establishing classroom rules and breaking the ice between students · Preparing real life situations, playful activities and exercises · Engaging all students and implementing group works · Preparing and correcting exams
• Customer advisor in the French language

  Webhelp

  2016.04-2016.08

  (5 months)

  · Retaining clients by suggesting new commercial offers and promoting the company · Selling mobile phones to subscribed clients · Dealing with clients’ billing issues

Educational experience

• University Ibn Tofail of Kenitra

  Teaching English As A Foreign Language

  2019.09-2021.07

  (2 years)

  Pedagogy Cultural studies Gender studies Teaching the four skills Socio-linguistics psycho-linguistics
• University Ibn Tofail of Kenitra

  Teaching English As A Foreign Language

  2016.09-2019.06

  (3 years)

  Pedagogy Cultural studies Gender studies Teaching the four skills Socio-linguistics psycho-linguistics
• The French Institute of Rabat

  Certificate

  2016.03-2016.05

  (3 months)

  Level B2
• Moulay Ali Cherif

  High school degree/Secondary school in modern literature

  2010.09-2013.06

  (3 years)

  Modern literature

Languages