Ryan
Washington, District of Columbia, United StatesNationality United States
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Work experience
Assistant Director, Co-Curricular Learning
The George Washington University2020.01-Current(6 years)• Provide strategic leadership for the Co-Curricular Programs unit managing a portfolio of 5 courses, 25 student organizations, case competitions, and student leadership & employability initiatives for 1,700+ students• Supervise and develop a team of 2 full-time and 3 part-time staff with an indirect portfolio of ~35 student staff each year• Design on- and off-boarding, training, and operating procedures to increase team cohesion, efficiency, and effectiveness• Advise 25 student organizations while supporting the implementation of 5-8 career networking initiatives and 4 conferences with >500 attendees and 58 speakers annually • Oversee the Undergraduate Programs communications strategy including the redesign of newsletters and application of institution design/accessibility standards, which has resulted in an average mailing score of 9.98/10 and open rate of 72.91% (above education industry average of 23.42%)• Collaborate on the creation of New Student Orientation content to highlight engagement resources via online modules, presentations, and panel events• Support the management and planning of an annual unit budgetSelected Accomplishments:• Coordinated to redesign, market, and expand the Business Leader Development Program from 3 to 5 sequenced courses through application of assessment data, student learning and experiential education scholarship, and feedback from industry professionals• Led the design of a flipped-classroom seminar model, new curriculum structure, and branding for the Business Leader Development Program resulting in an average increase of 21.22% of students strongly agreeing that their course benefited their development as business students on annual course evaluations between AY19-20 to AY21-22• Created a new donation guide for student organizations to maximize financial sponsorships by conducting research and leading partnership meetings• Reorganized the Co-Curricular Programs unit via strategic planning and portfolio adjustmentsInstructor, School of Business - Business Leader Development Program
The George Washington University2020.01-Current(6 years)• Design interactive and informative curriculum content for Business Administration 1001, 1002, 1003, 3001, and 4001 students including topics ranging from leadership, diversity & inclusion, case analysis, employability, values, and communication• Facilitate weekly lessons and activities for 1-3 course sections of BADM 1001/2: Business Leader Foundations 1 & 2 with approximately 19 first-year students each academic semester• Facilitate weekly lessons and activities for 1 course section of BADM 4001: Business Leader Launch (Student Leadership) with second-, third-, and fourth-year students each academic semester• Provide evaluative feedback for course assignments and learning assessmentsFaculty, Institute on the Curricular Approach
ACPA—College Student Educators International2017.01-2024.01(7 years)• Serve on the faculty and planning team for ACPAs annual Institute on the Curricular Approach (formerly known as the Residential Curriculum Institute) with an attendance ranging between 350-600 participants and ~106 institutions across North America annually• Teach components of the curricular approach for learning beyond the classroom including the design of learning goals/outcomes, educational plans, rubrics, and the assessment of student learning• Conduct consultations with 1-3 participating institutions annually regarding the design and implementation of a curriculumCo-Director: Faculty Development, Institute on the Curricular Approach
ACPA—College Student Educators International2022.04-2023.01(10 months)Co-Director: Communications, Institute on the Curricular Approach
ACPA–College Student Educators International2021.02-2021.11(10 months)Institute Co-Chair, Institute on the Curricular Approach
ACPA–College Student Educators International2018.10-2021.02(2 years)Associate Director of Residence Life, Sophomore & Upperclass Experience
American University2019.01-2020.01(a year)Northeast Residential Communities (8 residence halls, 2,260 traditional/suite/apartment beds, 4 professional staff, 1 part-time staff, 129 student staff)• Provided comprehensive leadership for an area of 8 residence halls with 2,260 students, 4 professional staff, 1 part-time staff, and 129 student staff including organizing programmatic expectations, assessment, and external partnerships• Served on the Housing and Residence Life leadership teams to provide strategic planning, policy & procedure development, and review of all departmental initiatives and assessment for large-scale initiatives such as returner move-in• Managed complex student behavioral and risk management concerns by serving as a crisis responder for approximately 4,500 residential students while partnering with offices such as the Dean of Students, Student Conduct, and Title IX• Reviewed and approved area budgets of approximately $50,000Selected Accomplishments:• Collaboratively designed a Community Engagement Plan for the Sophomore and Upperclass Experience utilizing research, assessment data, and best practices in higher education• Served on the Sophomore Experience task force to develop comprehensive initiatives for second-year students at AU• Advanced partnerships with the School of Professional & Extended Studies and International Accelerator Program to improve the student experience of transfer, special program, and international students living on-campusArea Coordinator - Preston Residential College, South Tower, & the Carolina Mens Community
University of South Carolina2016.06-2019.01(3 years)Preston Residential College (233 suite & apartment beds, 3 part-time staff, 18 student staff, leadership living-learning community)Carolina Men’s Community (250 traditional beds, 2 part-time staff, 10 student staff, masculinity living-learning community)South Tower (423 traditional beds, 1 professional staff, 17 student staff, Journalism & TRIO living-learning community)• Supervised, trained, and evaluated 1 full-time, 1 part-time, and 18 student staff; indirectly supervised 2 part-time staff and 27 student staff• Provided academic and operational leadership to an area through the management of facilities, assessment initiatives, staffing structures, external partnerships, and review of all processes and procedures• Chaired the Professional and Graduate Training & Education Committee and coordinated year-long training for a Residence Life unit of 37 staff with a budget of $88,000 and implement professional development initiatives• Advised 2 organizations with indirect support to 5 organizations and facilitation of a student leadership retreat• Managed an area budget of $43,660 for residence life and hall government operations within 3 residential communities• Designed and implemented a community education plan utilizing assessment data and residential curriculum goals• Participated in Residence Life Leadership Team meetings with Director, Associate Director, and 5 Assistant Directors• Mitigated emergency situations as an on-call crisis responder for 6,700 residents and adjudicated student conduct casesSelected Accomplishments:• Facilitated the review of national competency documents and designed departmental competencies & developmental rubrics for Residence Life staff• Restructured professional and graduate training through the design of a year-long training curriculum for 37 staff• Worked with Construction and Renovation, Marketing and Advertising, and Technology units to develop a departmental RM Hall of Fame display and purchasing bid processInstructor, UNIV 101: Student in the University
University of South Carolina2013.08-2019.01(6 years)• Developed and facilitated interactive lesson plans based on the Kolb Model of Experiential Learning• Managed and led a classroom of 19 first-year students from various undergraduate majorsInstructor, UNIV 401: Graduation with Leadership Distinction
University of South Carolina2017.01-2018.12(2 years)• Supported the co-curricular education of a campus-wide Graduation with Leadership Distinction initiative• Designed interactive lessons to facilitate student reflection and integrative learning• Evaluated student e-portfolios with institutional learning outcomesCo-Director: Showcase & Resource Fair, Institute on the Curricular Approach
ACPA–College Student Educators International2016.02-2018.10(3 years)Diversity Retreat Facilitator - University of South Carolina, Coker College, & Columbia College
University of South Carolina2018.03-2018.03• Served as a facilitator for a joint student diversity retreat between the University of South Carolina, Coker College, & Columbia College• Empowered students through the Social Change Model to cultivate a sense of self-awareness regarding identity and inclusion• Utilized the Gibbs Model of Reflection to lead a small group cluster through identity and advocacy exploration activities• Presented on the topic of toxic and hegemonic masculinity in American societyPlanning Team, Residential Curriculum Institute
ACPA–College Student Educators International2015.02-2017.01(2 years)• Assisted in the planning and development of the annual ACPA Residential Curriculum Institute (RCI)• Led the redevelopment of showcase presentations and the introduction of a new resource fair• Designed marketing and social media graphics to promote the Institute• Implemented an Institute social for all participants• Presented on training topics within the residential curricular approachLearning Management Site Taskforce, Institute on the Curricular Approach
ACPA–College Student Educators International2016.03-2016.10(8 months)International Education Knowledge Community, Social Media Chair
NASPA - Student Affairs Administrators in Higher Education2015.06-2016.06(a year)• Oversaw the development of strategic planning and implementation of social media marketing/outreach• Monitored and marketed international education resources via social media platforms• Engaged membership with international education competency developmentResidence Life Coordinator, Preston Residential College and the Carolina Mens Community at McBryde
University of South Carolina2014.07-2016.06(2 years)Preston Residential College (233 suite & apartment beds, 3 part-time staff, 18 student staff, leadership living-learning community)Carolina Men’s Community (250 traditional beds, 2 part-time staff, 10 student staff, masculinity living-learning community)International House at Maxcy College (182 suite beds, 1 part-time staff, 6 student staff, international living-learning community)• Directly supervised, trained, and evaluated 1 Graduate Assistant Residence Life Coordinator, 3 Graduate Mentors, 8 Resident Mentors, and 10 Desk Assistants• Designed and implemented a Community Education Plan utilizing assessment data and residential curriculum goals• Adjudicated student conduct cases utilizing Maxient and provided judicial education for students• Served on a professional on-call duty rotation by providing crisis management for approximately 6,700 students• Managed multiple living-learning community budgets totaling approximately $15,000 per yearSelected Accomplishments:• Created a unit-wide crisis management manual and experiential trainings for professional, graduate, and student staff• Redesigned and supervised the Graduate Mentor program in Preston by introducing a new marketing, recruitment, and selection process, long-term planning tools, and staff evaluation processes• Oversaw the Preston admission process with a 350% applicant increase and a new review process for 900+ students• Designed residential curriculum components for the institution including lesson plans, assessment measures, social media content, educational initiatives, rubrics, marketing tools and manuals, external review, and unit-wide trainings• Re-designed and implemented the organization of a department-wide Resident Mentor training program for 270 RMs• Developed a dynamic living and learning community with faculty partners where residential college students had a higher first-time, full-time freshmen retention rate than the full-time undergraduate population: 91.5% vs. 86.7%New Professional & Graduate Student Knowledge Community Research Team
NASPA - Student Affairs Administrators in Higher Education2015.06-2016.03(10 months)• Assisted a research team of professionals across the United States in the development and implementation of a research study on the demographics and competency development needs of professionals in higher education and student affairs.• Conducted a literature review, instrument development, and outreach for the research teamResidence Hall Director, Preston Residential College
University of South Carolina2012.07-2014.07(2 years)Preston Residential College (233 suite & apartment beds, 8 student staff, leadership living-learning community)• Collaborated daily with faculty, campus partners, and the Provost’s Office in the implementation of a residential college living-learning community with a shared dining facility and a focus on leadership development• Oversaw 1 suite-style residence hall while ensuring the safety of 233 first-year and upperclass students• Designed and implemented a Community Education Plan utilizing assessment data and residential curriculum goals• Developed lesson plans and facilitation guides for student interactions and educational programming• Led a living-learning community planning team of campus partners, faculty, and residential college staff• Supervised and trained 18 student staff (Peer Coordinators/Resident Assistants and Desk Assistants) and advised 12 hall government leaders• Managed a living-learning community budget of approximately $6,700• Developed and facilitated a housing application review committee and room assignment process• Adjudicated student conduct cases utilizing Maxient and provided judicial education for students• Assisted in an on-call duty rotation by providing crisis management for approximately 6,500 residentsGraduate Leader, UNIV 101: Student in the University
University of South Carolina2013.05-2013.12(8 months)• Worked collaboratively with a professional staff member to instruct 19 first-year students• Developed and facilitated interactive lesson plans based on the Kolb Model of Experiential LearningDirector of Professional Development, Student Personnel Association
University of South Carolina2013.01-2013.12(a year)• Designed and implemented professional development workshops on topics ranging from trends in higher education to job search preparation• Served on the Division of Student Affairs Professional Development Team and as the graduate representative to the South Carolina College Personnel Association (SCCPA) Board• Led a professional development committee of 20 graduate studentsGraduate Conference Coordinator for Operations
Loyola University New Orleans2013.05-2013.07(3 months)• Supervised, trained, and motivated 6 Conference Assistants• Collaborated with conference group leaders, New Student Orientation, and campus facilities staff to schedule, implement, and manage 35 international and domestic conferences• Coordinated room readiness and preparation with custodial services and an external laundry company• Created systems and procedures to manage conference check-in/out, billing, and supply inventories• Utilized Residence and CS-Gold software to create student/guest assignments and conference access cards • Served as the professional staff on-call for all conference, orientation, and international guests and responded to emergency situations in both English and SpanishCo-instructor, EDHE 600: Problems in Higher Education and Student Affairs
University of South Carolina2013.03-2013.04(2 months)• Co-instructed an accelerated Resident Mentor (RA) preparation course for 13 students • Prepared and implemented lesson plans on topics ranging from active listening to intercultural communicationPracticum Student: Student Disability Services
University of South Carolina2012.10-2012.12(3 months)• Researched and assessed accommodations for students in the LGBTQ+, (dis)abled, and dietary restriction communities• Coordinated the development and outreach of a Federal Workforce Recruitment ProgramPracticum Student: International Student Services
University of South Carolina2012.09-2012.10(2 months)• Reviewed and assessed the “Thinking Globally” lecture series that is presented to University 101 First-Year Seminar courses at the University of South Carolina• Drafted and implemented a new assessment model to meet departmental and university goals and missionACUHO-I Intern
Capstone On Campus Management2012.04-2012.07(4 months)ACUHO-I Intern
Marshall University2012.04-2012.07(4 months)• Coordinated a comprehensive facility turnover for 2 residence halls with a total population of 782 residents• Supervised and evaluated 12 Summer Maintenance student-staff workers• Assisted in the research and planning of a new residential education curriculum and academic initiatives• Researched and implemented a strategic reorganization of the Residence Hall Association structure and advisement, as well as created a plan to establish a National Residence Hall Honorary chapter on campus• Conducted research, created proposals, and spearheaded a new social media campaign for student engagement• Evaluated Residence Life policies and procedures and recommended changes based on research and best practice• Served on the Policy and Procedure, Resident Assistant Training, and Resident Director Training committees by assessing current models, researching best practices, and implementing changes in publications and training frameworkNASPA Undergraduate Fellow
NASPA - Student Affairs Administrators in Higher Education2011.10-2012.05(8 months)• Participated in an on-campus, international mentor-fellow program geared toward learning the NASPA/ACPA competencies as well as current higher education and student affairs trends and issuesAdministrative Resident Assistant
American University2011.08-2011.12(5 months)• Provided administrative and clerical support for 3 Resident Directors and staff development for 17 Resident Assistants• Created an emergency response calendar, designed poster campaigns, and oversaw lobby programmingResident Assistant
American University2009.12-2011.12(2 years)• Facilitated and fostered community for 3 floors with 150 first and second-year students• Planned and implemented a residential education curriculum through programming and intentional interactions• Provided support and service to 2,300 residents and acted as a role model and point of contact• Served as on-call support for emergency situations and confronted university code of conduct violations• Served as a committee chair for 2 residential education committees on intentional programming• Honored as Most Valuable Resident Assistant – Anderson Hall for 2009-2010 academic yearSummer Conferences Campus Host
American University2010.05-2011.08(a year)• Provided customer service to over 8,000 summer residents and 82 conference groups in English and Spanish• Performed administrative duties such as room inspection and preparation, desk operations, guest check in/out, internet and parking assistance, and answered all service inquiries• Developed summer programs and interaction opportunities for long-term guests and interns• Served as part of the on-call duty coverage for campus emergencies and urgent situations• Honored with “Go To” Award in Summer 2010 and Most Valuable Campus Host Award in Summer 2011-Summers of 2010 and 2011Volunteer Intern
NASPA - Student Affairs Administrators in Higher Education2011.06-2011.08(3 months)• Researched and collected supporting documents and information for the development of an international Senior Student Affairs Administrator exchange program• Organized and processed paperwork, membership records, database information, and administrative orders• Prepared materials for regional and international conferences, mailings, and presentationsCampaign Intern
Mayor of Majadahonda2011.02-2011.05(4 months)• Researched and identified information for the creation of campaign strategy, message, and videos• Processed news and information into media responses for social media and a campaign website in SpanishSpanish Federal Council Intern
European Movement International2011.02-2011.05(4 months)• Translated documents, resolutions, and correspondence in Spanish, Catalan, and English• Researched and attended conferences on behalf of the European Movement • Wrote summary reviews and articles for social media and the company website• Assisted in clerical and customer service tasks related to local campaignsResidence Hall Association Chief of Staff
American University2010.05-2010.12(8 months)• Planned and assisted in the implementation of campus wide programming and advocacy initiatives• Performed administrative and clerical duties such as filing, recording minutes, and management of the RHA officeVice Chairman
Pike County Youth Coaltion2008.08-2010.09(2 years)• Developed and managed a non-profit youth advocacy organization• Planned community service events and designed the civic engagement portion of the coalition• Attended business meetings with hospitals, school districts, and community staffResidence Hall Association Vice President of Finance and Administration
American University2009.05-2010.05(a year)• Revitalized, monitored, and edited a website and budget of $61,000 for executive board and residence halls• Served as Chairman of the Finance Committee and allocated student funds to halls and student organizations• Attended meetings with administrators and partners concerning residential issues and campus programming• Honored with the “President’s Bronze Pin” for distinguished leadership in Spring 2010Teaching Assistant, GOVT 110: Politics in the United States
American University2009.07-2009.12(6 months)• Formulated learning objectives and outcomes along with course syllabi for a experiential learning lab• Coordinated weekly speakers, educational trips, and led class lectures for 42 studentsIntern for Educational Programs
NASPA - Student Affairs Administrators in Higher Education2008.09-2009.05(9 months)• Prepared materials for regional and international conferences, mailings and presentations• Organized and processed paperwork, membership records, database information, and administrative ordersVolunteer Chairman
Obama for America2008.02-2008.05(4 months)• Organized and led a team of approximately 270 volunteers for canvassing, phone-banking, and outreach• Oversaw and coordinated a campaign office, fundraising, campaign events, and rallies with political activists
Educational experience
The George Washington University
doctor of education - eddUniversity of South Carolina-Columbia
master of education - medAmerican University
bachelor of arts - baMosaic International Institute
study abroad | madrid, spain
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