Roxy's Resume

Roxy

Live in United States

Nationality

Summary

97% Well-qualified community manager with expertise in community events and operations management. Met 6/7 criteria; needs inferred data analysis skills. 1, Community Growth & Operation Experience (User Acquisition, Retention, Activity Enhancement) Experience as Community Events Manager at Modern Sales Pros involved supporting network, content creation, and virtual events development. Additionally, Operations and Marketing Manager role included social media management and customer attendance growth. 2, Familiarity with the US market (social media, user habits, cultural background) Based in San Francisco and involved in various roles targeted at the US market, ensuring cultural familiarity. 3, Social Media Operation (Facebook, Instagram, TikTok, Discord, Reddit, etc.) As Operations and Marketing Manager, responsible for strategic social media management. 4, Content Creation & Management (able to plan community content and encourage users to participate in UGC content generation) Experience in content creation and management through roles as Community Events Manager and Operations and Marketing Manager. 5, Online & offline event planning and execution (event promotion, user recruitment, execution feedback optimization) Community Events Manager role includes developing and managing virtual events. Prior experience with on/offsite events and retreats in various roles. 6, Data analysis capabilities (user behavior analysis, optimization of community strategies) Management roles likely involved data analysis for improvements, though specific experience is not explicitly mentioned. 7, Must be located in San Francisco Bay Area Candidate is located in San Francisco, California, as per resume.

Work experience

Community Events Manager
Modern Sales Pros
2022.03-Current
(3 years)
I support our network, help with content creation and curation, and develop virtual events that are beneficial to our community by maintaining that high quality that we expect from our members, and our members expect from us. I help to build an authentic, trustworthy community, and empower our members to meet their goals.
Small Business Start Up Consultant
Freelance
2016.09-Current
(9 years)
Responsible for design and creation from concept to functional e•commerce website for clients in various industries. Educate clients on back end website tool utilization and maintenance. Provide on going customer support. CRM and marketing strategizing and execution.
Operations and Marketing Manager
Archimedes Banya
2012.07-Current
(13 years)
Product development, strategic social media management, newsletter content creation, CRM, SEO, project management of on/offsite events and retreats. Provide oversight of daily facilities operations. Grew customer attendance by 120% within 9 months of employment. Employee of the year 2014.
Student Affairs Administrator
Lincoln University (Oakland, CA)
2018.07-2020.06
(2 years)
Provide administrative support for the student affairs office. The office plans and arranges social, cultural, and recreational events and activities of various student groups, according to university policies and regulations. Organize informative in person PowerPoint presentations for students on various topics pertaining to student life and job skill development.
Regional Assistant Director and Chess Instructor
Chess Wizards, Inc
2012.06-2020.04
(8 years)
Account manager for 34 program sites throughout the Bay Area. Responsible for recruitment and training of new chess teachers. As an instructor I held the highest student retention rate of all Bay Area programs from 2016 to 2020.
Call Center Supervisor
Davis Research
2009.08-2012.07
(3 years)
Assist with recruitment and moderation of high profile focus groups. Oversight of quality assurance for a 200 person call center. Employee of the year 2011.

Educational experience

Lincoln University (Oakland, CA)
Bachelor of Business Administration - BBA, Business Administration, Management and Operations
2016.01-2019.01
(3 years)
City College of San Francisco
-
2012.01-2015.01
(3 years)