Welcoming clients, understanding their vehicle concerns, and providing informed guidance on service options. Assisting in scheduling service appointments, managing repair orders, and ensuring timely completion of vehicle servicing. Conducting preliminary inspections, verifying service completion, and ensuring customer satisfaction with their BMW experience. Handling documentation, billing processes, and service records while maintaining accuracy and compliance with BMW standards. Staying updated on BMW’s latest models, services, and technological advancements to provide informed assistance to clients. Monitoring & inspecting Pre Delivery vehicles for software upgrades & maintenance requirements. Automotive Mechanic