Served as the primary Business Development Associate and Administrative Assistant support t the Director of Business Development in all aspects associated with new business and the selling process with sales materials, integrated promotions, merchandising, educational material and disseminating the Sun Chlorella brand benefits in a compelling manner.*Administrative Assistant to the Director of Business Development and assist the Executive Officers in any areas needed.*Support the Brand Communication division with the development, implementation and analysis of customer specific marketing programs, products and key initiatives.*Represents the executive by attending meetings in the executives absence; speaking for the executive.*Create and Manage promotional calendar and budgets. Additionally, creating monthly retail deal sheets, marketing/sales kits to the field and communication to other divisions regarding promotions.*Constantly working on creating and/or improving procedures for the Business Development Department.*Facilitate weekly demos at nearby affiliated facilities as well as attending industry Trade Shows in order to develop new relationships with various retail and media with the supplement industry.*Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports.*Set up and deliver sales presentations, product/service demonstrations, and other sales actions.*Make outbound follow-up calls to existing customers via telephone and e-mail cross-sell and up-sell.*Handled customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. Interface daily with internal partners in accounting, field services, new business, operations and consumer affairs divisions.