Richard Chong Kien Vun
Customer Service Engineer@KUKA
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Summary
Customer Service Engineer | Field Service Engineer. Experienced Field Service Engineer with over 4 years of expertise in industrial robotics, specializing in installation, troubleshooting, repair, and maintenance across applications such as welding, palletizing, and pick-and-place. Proficient in robot programming, simulation software, and mechanical design using SolidWorks. Demonstrated ability to deliver technical training, provide comprehensive customer support, and mentor junior engineers. Committed to continuous professional development through active participation in industry webinars and technical workshops.
Work experience
Customer Service Engineer
KUKA2024.02-Current(2 years)Service Engineer
Estun Automation2022.01-2024.01(2 years)Internship Trainee
HelloWorld Robotics2019.12-2020.03(4 months)
Educational experience
Taylor's University
Bachelor of Engineering (Honours) Electrical and Electronic Engineering, Electical and electronic2017.01-2021.01(4 years)
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