Richard Chong Kien Vun

Customer Service Engineer@KUKA
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Summary

Customer Service Engineer | Field Service Engineer. Experienced Field Service Engineer with over 4 years of expertise in industrial robotics, specializing in installation, troubleshooting, repair, and maintenance across applications such as welding, palletizing, and pick-and-place. Proficient in robot programming, simulation software, and mechanical design using SolidWorks. Demonstrated ability to deliver technical training, provide comprehensive customer support, and mentor junior engineers. Committed to continuous professional development through active participation in industry webinars and technical workshops.

Work experience

  • Customer Service Engineer

    KUKA
    2024.02-Current(2 years)
  • Service Engineer

    Estun Automation
    2022.01-2024.01(2 years)
  • Internship Trainee

    HelloWorld Robotics
    2019.12-2020.03(4 months)

Educational experience

  • Taylor's University

    Bachelor of Engineering (Honours) Electrical and Electronic Engineering, Electical and electronic
    2017.01-2021.01(4 years)
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