Summary

Work experience

• Room Attendant

  Wynwood Hotel Manila

  2023.04-Current

  (2 years)

  .Consistently cleaned and maintained 15+ guest rooms daily while meeting 100% of brand cleanliness standards. •Reduced guest complaints by 30% by proactively replenishing amenities and responding to room issues. •Ensured spotless public spaces by maintaining hallways and elevator waiting areas with regular inspections.
• Room Attendant

  The Lind Luxury Hotel

  2022.03-2023.03

  (a year)

  •Contributed to a 15% improvement in guest satisfaction scores by delivering outstanding room care and prompt service. •Handled cleaning chemicals with full safety compliance—zero incidents throughout tenure. •Trained two new hires on proper cleaning protocols, accelerating their performance readiness. •Earned “Most Improved Employee of the Month” in November 2022 for elevating service quality.
• Room Attendant

  Citic Hotel Boracay

  2019.10-2020.03

  (6 months)

  Replenished guest room water glasses, toiletries, and paper products. Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators. Engaged with guests on room requirements and amenities to promote overall satisfaction. Responded to guest requests for assistance, toiletries, and personal care items. Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
• Public Area Attendant

  The District Boracay

  2018.12-2019.10

  (a year)

  Kept public pathways clear of safety hazards and spills with regular checks and attention. Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris. Cleared rubbish and debris from lobby, elevators, stairways and hallways to uphold cleanliness standards. Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets. Responded immediately to calls from personnel to clean up spills and wet floors. Maintained optimal supply levels to meet daily and special cleaning needs. Emptied waste paper and other trash from premises and moved to appropriate receptacles.

Educational experience

• Filamer Christian University - Capiz, Philippines

  Bachelor of Science in Secondary Education

  2014.03-2019.10

  (6 years)

  Filamer Christian University – Capiz, Philippines Bachelor of Science in Secondary Education (Undergraduate, 4th Year Level) Attended: 2014 – 2019 Completed coursework in education, classroom management, and child development. Gained experience in academic training and group collaboration. Did not complete degree due to financial reasons

Languages

Skills