Reneh
Live in United StatesNationality
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Summary
92% Strong technical support experience and relevant education make this candidate a great fit.
1, 全日制本科及以上学历,理工科优先,有中文读写能力优先考虑;
Candidate has a Bachelor's degree in Biomedical/Medical Engineering, which is a relevant engineering field.
2, 2年以上硬件技术支持服务经验,熟悉客户服务工作流程;
Candidate has 3 years and 4 months of experience as a Field Service Engineer, which involves hardware support and customer service workflows.
3, 负责对一线升级的客户咨询提供技术排障支撑及远程维修指导,包括但不限于电话、视频、线上沟通、工单等；
As a Field Service Engineer, the candidate likely provides technical support and remote guidance, although specific evidence of this is not detailed in the resume.
4, 美国人；
Candidate is located in the United States, which implies they are likely American.
5, 工作经验在3-5年之间；
Candidate has 3 years and 4 months of relevant experience, which fits within the required range.
Work experience
Field Service Engineer 2 - Medical Imaging
Philips2021.10-Current(4 years)Field Service Engineer
Medtronic2020.12-2021.09(10 months)Research And Development Engineer
Selective Insurance with NJIT2019.09-2020.05(9 months)• Managing project and interacting with clients to ensure project outcome meets client needs. • Developed the project software (firmware), in C using Arduino Uno. • Designed and Built the required electric circuit (hardware). • Used Bluetooth communication protocol to send data from device to phone. • Was responsible for the testing procedure and QC for the final device. • Writing requirements document and test plan. • Leading and managing a team of students to meet the deadline. • Strong verbal and written communications and presentation skills. • High level of multiple system navigation skills for example (Excel, Word, PowerPoint) Show lessLab Assistant
New Jersey Institute of Technology2019.01-2019.12(a year)Internship
Wireless Telecom Group (Boonton, CommAgility, Holzworth, Microlab & Noisecom)2018.06-2018.12(7 months)
Educational experience
New Jersey Institute of Technology
Bachelor's degree, Biomedical/Medical Engineering2017.01-2020.01(3 years)New Jersey Institute of Technology
Minor, Electrical and Electronics Engineering2017.01-2020.01(3 years)New Jersey City University
-2015.01-2017.01(2 years)
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