Work experience

• Assistant Manager

  Rotten Robbie

  2022.06-2024.02

  (2 years)

  (1 year 9 months) Assist Store Manager with daily operations and assigned tasks. Monitor and manage inventory levels to meet customer demand. Hire, train, and develop sales associates. Maintain a safe, clean, and appealing store environment. Provide outstanding customer service and ensure a positive shopping experience.
• Sales Associate

  SAS Retail Services

  2021.12-2022.06

  (7 months)
• Customer Service Representative

  bp

  2020.12-2022.05

  (2 years)

  (1 year 6 months) Provide exceptional customer service and resolve inquiries promptly. Answer phone calls, respond to emails, and engage with customers in-person. Process transactions, including payments, returns, and exchanges. Identify and escalate complex issues as needed. Maintain thorough knowledge of BP products, services, and policies. Build and maintain customer relationships. Meet sales targets and call handling quotas.
• Trainee

  World Financial Group (WFG)

  2019.09-2020.02

  (6 months)
• Intern

  EMPIRE - Distribution

  2018.08-2018.11

  (4 months)

  Recordings | Publishing

Educational experience

• SAE Expression College

  Music

  2017.01-2018.01

  (a year)

Certificates