Rachael Hall

Executive Assistant@Apple
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Summary

Executive Assistant @ Apple - through empathy and active listening I am committed to leading and empowering others.. Highly motivated and results-oriented professional transitioning to an Executive Assistant role at Apple, leveraging 9+ years of experience in technical support and customer service at Apple, where I consistently exceeded customer satisfaction goals and drove operational efficiency. My background also includes years in corporate event management and team leadership at Four Seasons Catering, where I honed exceptional organizational, communication, and problem-solving skills in fast-paced environments. I am adept at managing complex projects, fostering positive relationships, and ensuring seamless operations. Excited to bring my comprehensive skill set and passion for excellence to support Apple's executive team.

Work experience

  • Executive Assistant

    Apple
    2025.05-Current(a year)
  • Technical Support / Customer Support Supervisor

    Apple
    2015.01-2025.05(10 years)
  • Technical Project Manager

    Apple
    2023.07-2023.12(6 months)
  • Operations, Systems, and Technology Development Consultant

    H&H Consulting
    2000.01-2015.01(15 years)
  • Team Lead

    Four Seasons Catering Company
    1996.01-2015.01(19 years)
  • Customer Advocate

    Leapset
    2013.08-2014.04(9 months)
  • IT & Operations Associate/Part-time Mixologist

    GWE - Jillian's San Francisco
    2011.01-2014.01(3 years)
  • Executive Support

    Jefferies & Company
    2009.01-2010.01(a year)
  • Executive Administrative Assistant

    Wells Fargo
    2005.01-2010.01(5 years)

Educational experience

  • City College of San Francisco

    Associate of Science, Hospitality Management with a Minor in Marketing & Advertising Business
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