Served as a trusted technology advisor to enterprise client executives across Hong Kong and Taiwan, guiding digital workplace transformation programs that enhanced cross-border collaboration, workforce enablement, and operational resilience. Consulted BFSI clients on designing custom employee benefits portals as part of broader platform modernization—addressing regulatory needs, integration challenges, and user engagement strategies aligned with wellness objectives. Positioned system integration and managed services offerings to support unified service delivery across APAC client entities—reinforcing consistency under centralized governance models similar to Mercer’s client framework. Delivered lift-and-shift migration projects for conglomerates and insurers, aligning IT modernisation with employee experience goals and seamless access to internal HR systems and benefits platforms.

Promoted from Account Executive (Jan 2024 – June 2024) in recognition of consultative selling excellence and leadership in cross-functional collaboration. Built strategic partnerships with C-level clients across HK and SEA, growing strategic accounts by 30%. Positioned AI solution with product teams, increasing client engagement by 20% and revenue by 15%. Onboarded 6 partners in SEA, exceeding targets by 150%.

Target Industry- Retail, Banking, Telecom, Aviation, Public Sector, Insurance Identified multinational clients’ strategic business priorities and delivered advisory programs that mirrored global benefits planning—resulting in a 20% boost in organizational performance and long-term retention uplift. Built trusted advisor relationships with APAC-based CxOs and HR stakeholders, guiding benefit-aligned transformation strategies; secured a high-impact client engagement that lifted account revenue by 50% and solidified regional partnership continuity. Oversaw a portfolio exceeding USD 700K with responsibility for client renewal cycles, identifying expansion opportunities aligned to workforce strategy and global benefit harmonization across markets. Led strategic insights for retail-sector CIOs across APAC, consulting on trends that underpin employee engagement and digital benefits delivery—such as unified experience platforms and behavioral analytics. Clients Managed - Chow Tai Fook, NWD, Starbucks, Chanel, New Balance, DCH, MTR, Hang Lung

Consulted CXOs on digital adoption strategies supporting workforce enablement across enterprise platforms (Salesforce, ServiceNow, SAP), achieving ~25% portfolio growth and delivering ~$135K uplift on USD 500K book of business. Enabled regional clients to unlock ~USD 2M in operational savings by guiding deployment of employee self-service and training platforms—aligning with workforce wellbeing goals and digital benefit delivery. Successfully closed USD 120K ARR with Banca Mediolanum by navigating scope evolution on a strategic transformation program, tripling account growth and contributing to sustained HR-led change management. Accounts Managed - Banca Mediolaunm, Sophos, Adesa, SMA Solar, Elekta

Led the APAC Digital Learning portfolio for enterprise clients, advising HR and L&D leaders on strategic workforce enablement aligned to global talent and compliance frameworks; oversaw $500K P&L with sustained quota overachievement. Recognized as one of three global executives selected from 80+ peers to represent APAC at WWSC 2020, reflecting deep market expertise, leadership, and cross-regional influence. Achieved 128% of FY quota and multiple quarters of 150%+ attainment, driven by consultative stakeholder engagement and tailored benefit-aligned learning solutions—mirroring Mercer’s strategic sales ethos.

Promoted to Assistant Manager in 3 months. 1 of 3 executives selected from 100. Added over 700 vendors and increased the SKU base to 10,000+ assortments, including from top FMCG brands like Pepsi, Britannia, HUL, and more. Established direct partnerships with top FMCG brands such as Pepsi, Britannia, and Cadbury, onboarding over 700 vendors and expanding the SKU base to 10,000+, significantly enhancing product diversity. Cultivated strong partnerships with nearly 2,000 retailers across North India, resulting in a 25-30% increase in sales through strategic e-commerce integration.