Phillip Chow

IT Operations Manager@IAG
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Summary

IT Operations Manager at IAG. Experienced Technical Services Manager with a demonstrated history of working in the insurance industry. Skilled in Domain Name System (DNS), Management, BMC Remedy Administration, IT Service Delivery, and Troubleshooting. Strong engineering professional graduated from Australian Institute of Management.

Work experience

  • IT Operations Manager

    IAG
    2020.06-Current(6 years)
  • IT Services Manager

    IAG
    2017.04-2020.06(3 years)
  • IT Service Desk Manager

    IAG
    2013.10-2017.04(4 years)
  • Service Desk Manager

    Worknet Solutions
    2010.08-2013.10(3 years)
  • Service Desk Manager

    TPG Telecom
    2005.07-2010.08(5 years)
  • Senior Support Technician

    TPG Telecom
    2001.11-2005.06(4 years)

Educational experience

  • Australian Institute of Management

    Business Management Certificate
    2005.01-2006.01(a year)
  • University of New South Wales

    Bachelor of Engineering (BEng), Telecommunications Engineering
    1999.01-2002.01(3 years)
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