2 years 7 months (2 years 7 months) Technical Expertise and Support: Providing technical advice and solutions to problems. Ensuring maintenance and updates of existing systems and technologies. Coordination and Communication: Collaborating with other departments to ensure integration and compatibility of projects. Communicating with clients and stakeholders to clarify technical requirements and expectations. Quality Control: Ensuring high quality of technical solutions and products. Conducting tests and inspections to guarantee compliance with standards.

(2 years 7 months) Developing Sales Strategies. Building Customer Relationships. Monitoring and analyzing sales results and market trends. Creating reports and providing feedback to company management.

(3 years 4 months) SolarEdge is an Israeli company that develops and sells solar inverters for photovoltaic arrays, energy generation monitoring software, battery energy storage products, as well as other related products and services to residential, commercial and industrial customers. • I am the Initial Point of Contact for B2C customers and contractors for technical issues, providing support or escalations as needed. • I answer phone calls and emails in a prompt and service-oriented manner, explaining and resolving technical issues. • I provide technical support, troubleshooting and diagnostics for SolarEdge products (inverters, optimizers, smart appliances, monitoring portal, etc.)

(1 year 11 months) Sofia, Bulgaria Zurich Insurance Group Ltd. is a Swiss insurance company, commonly known as Zurich, headquartered in Zürich, Switzerland. The company is Switzerland's largest insurer. As of 2017, the group is the world's 91st largest public company according to Forbes' Global 2000s list,and in 2011 it ranked 94th in Interbrand's top 100 brands. Responsibilities/Activities: • Verification and processing of invoices in ERP system • Payment of checks and their attachment • Raise requests related to unresolved issues • Follow up resolution on query invoices • Send reminders for unresolved inquiries • Maintain folder structure as required • Comply with the process requirements • Perform other activities associated with Accounts Payable • Fill in Production Daily Excel reports • Vendor support per E-Mail

(1 year 9 months) Deutsche Post is a German postal service and international courier service company, the world's largest. The postal division delivers approximately 59 million letters every day in Germany.

UBB is a pioneer in the Bulgarian banking sector and it's portfolio includes , Retail and Investment banking as well as Treasury and Risk management • Daily credit/debit card management on country basis • Internal contact point for 180+ bank branches • Successful onboarding of two people in the department • Constant work with sensitive information and unpredicted situations from client/partner side