Pattanapong
Sales Engineer
MalePre-sales technical supportLive in ThailandNationality
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Work experience
Sales Engineer
KEYENCE CORPORATION2022.06-Current(3 years)Job description. -Maximize sales through expanding and strengthening relationships with customer -Visit customers to perform on-site demo of products -Provide face-to-face consulting service -Solve customers’ critical quality control and reliabilitySales and Application Engineer
Optibelt Power transmission (Thailand) Co., Ltd.2021.02-2022.07(2 years)(1 year 6 months) -Develop and maintain strong business relationships with new and existing customers. -Develop and establish sales strategies to generate revenue and expand market share. -Actively develop account development strategies to increase Sales figure from existing as well as new customers. -Accountable for meeting sales targets and marketing objectives as well as new market developments. -Gathering market information on customer’s activities, projects and sales forecasts. -Assist customers on any technical issues and building good rapport with customers. -Demonstrate strong product, technical and marketing knowledge with a thorough understanding of the technical aspects of the job. -Manage and maintain technical documents, certifications as well as to develop the training program with tests and update it on an on-going basis. -Handle claims and complaints from customers efficiently and professionally and feedback the same to the relevant department and/or factory for effective solutions. -Organize product training, seminar, product introduction for all levels of people as well as to ensure trainees are well trained with successful certification. -On-site support to perform checks, gather information, analyze customers' needs and early failures, make product recommendations, perform testing & follow-ups. -Post-Sales analysis of technical problems, troubleshooting, service and perform product testing to help improve product reliability, safety and maintainability etc. -To undertake any instruction delegated by superior from time to time.
Educational experience
King Mongkut's Institute of Technology Ladkrabang
Mechanical Engineering2016.08-2020.07(4 years)
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