
Pathamavadee Chudbunchong
Key Account Manager
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Key Account Manager
Katoen Natie (Thailand) Ltd2024.01-Current(2 years)Type: Full time Company business: Katoen Natie is more than 150 year old company active in logistics for Petrochemicals, Specialty Chemicals, Automotive, Consumer goods, Commodities and Port Operation with current activities in 24 countries. The head office is located in Antwerp, Belgium. Katoen Natie is a fast growing company having for motto. Our people make the difference, Katoen Natie Thailand has developed 5 warehouse and packaging platforms, and manages 5 on-site logistics platforms at customer’s manufacturing plants. Today the local industry is considering Katoen Natie as the expert in building and operating those platforms to international standards. Number of employee: 350+ employees Latest Salary: 55,000 Baht per month (excluding Commission and Allowances) Duties and Responsibility Customer Management: >Make sure you are familiar with all the details of the current operation (volumes, qualities, new trends, etc. ...) >Help to find solutions for situations where performance is below standard, or find justified explanations why solutions are not available identify and address any aspect of the business that result in a commercial impact => create a supporting file with regards to each aspect follow up and report on improvement initiatives. >Make sure that the client is included in the different projects: communicate and clearly define responsibilities and accountability per project > Negotiate and renegotiate contracts « ad hoc»+annual >Ensure that the contract file is always up to date: principal contract, addendums, letters of intent, written notifications >Play an important role in an opportunistic manner for every contact with the client, such as: a supporting role in operational meetings (monthly) a main role, with the operations manager, in the client meetings (quarterly) an organizational role in board meeting (annual) > Analyze the financial reporting and submit the supporting Management Letter highlighting the key aspects >Continually follow-up on the development of the file through quantitively analysis, statistical review benchmarking etc., to anticipate important changes >In collaboration with BSO & BSG work on finding opportunities for continuous improvement (e.g.:improve productivity, automation, cost-saving alternatives, etc....) >Control the tariffs: are they realistic, are they in line with the budget? If not, why? >Invoicing: Responsible for approving the final invoice >Follow the trends of the specific industry/sector and compare this to the current operation. >Communicate any deviations or differences with regards to this to the client and where necessary justify this difference >Throughout the year, and specifically in the 3rd quarter, thoroughly prepare for annual negotiations >In Q4, prepare the budget together with the operations manager.identify and develop opportunities with client. > Know and communicate internally the developments of the client and their business. (growth,geographical expansion, strategic decisions, organizational changes etc....) >Know / analyze KTN’s market share within the total supply chain of the customer >Map out other companies within the same holding / group and check what the logistic needs are >Based on all of this: create a potential hitlist and mobilize within the organization the required resources to realize some of this potential. Quality: >Perform activities following standard operating procedures and work instructions >Maintain and update inventory control records on product since receiving until dispatch >Maintain good housekeeping practices in all areas Safety >Maintain safety standards and ensure a safe working environment >Wear and ensure personal protective safety equipment are used at all times Report Management >Produce the Management reports as needed >Regular update report to customer under accounts and direct line manager Other assignments assigned by superiorKey Account Team Leader
Kerry Logistics (Thailand) Ltd2020.06-2024.01(4 years)Type: Full time Company business: Kerry Logistics offers a wide array of services including supply chain solutions, logistics, express and terminal handling, warehousing and nationwide distribution. Number of employee: 400+ employees Latest Salary: 51,000 Baht per month (excluding Commission and Allowances) Duties and Responsibility > Meet with customer to discuss action-plans, preparation of monthly orders and strategies to meet the annual sales > Collaborate effectively across functions to work out strategies to achieve annual sales > Manage cross-organization activities to optimize investment > Ensures achievement of the account plan and delivery of the required financial results i.e. sales achievement, market share > Lead cross functional & cross organization working team > Maintain good relationship with existing and new principals as well as key customers > Develop sales strategies and deliver sales units and finances to the company. improve sales forecast accuracy, deliver cost savings, increase customer satisfaction > Provide clear analysis of customers & markets and to develop strategies and action plan to grow and deliver target > Attend Monthly/ Quarterly/ Annual meeting with the assigned account > Monitoring support team to achieve team KPIs as assigned > Work closely with the Customer Marketing team, finance and operations teams to ensure key brand strategies are metSales Executive
TSL Naxco (Thailand) Company Limited2017.05-2020.05(3 years)Old company name is Thoresen Shipping and Logistics Company Limited] Type : Full time Company business: TSL Naxco is Thailand’s leading port and ship agency, freight forwarder, and full logistics provider, bringing together over 100-year long in shipping related under NAXCO group. The head quarter is in Paris, France. The company has branches covering all the main ports in Thailand and 321 partners around the world. Number of employee: 200 employees Latest Salary: 44,000 Baht per month (excluding Commission and Allowances) Duties and Responsibility > Develop a marketing plan to achieve the goal. > To promote our service, approach and penetrate potential customers and maintain good relationship with existing ones > Update of customer forecast and sales target into system > Response to customer delivery commitment in a timely manner > Achieve sales result by maintain current customers as well as increase market share by develop new customer. > To update shipment status, follow up payment and manage overall shipment including all commercial documents as smooth as possible > Sourcing new suppliers/partners, both domestically and internationally to support service and sales requirements. > To handle all customers’ issues including complaints concerning our products and visit customers regularly > To issue related reports as assigned and submit to mangement > Coordinate with our agency to achieve customer’s requirement. > Support management and operation teams for any requirement. > Maintaining good relationships with key account customer. > Prepare and offer RFQ rate to customer as per requirement.Sales Executive
Thoresen Shipping and Logistics Company Limited2013.05-2017.04(4 years)Type : Full time Company business: Thoresen Shipping and Logistics is Thailand’s leading port and ship agency, freight forwarder, and full logistics provider, bringing together over 100-year long in shipping related under NAXCO group. The head quarter is in Paris, France. The company has branches covering all the main ports in Thailand and 321 partners around the world. Number of employee: 500 employees Latest Salary: 32,000 Baht per month (excluding Commission and Allowances) Duties and Responsibility > Achieve sales result by maintain current customers as well as increase market share by develop new customer. > To update shipment status, follow up payment and manage overall shipment including all commercial documents as smooth as possible > Develop a marketing plan to achieve the goal. > Coordinate with our agency to achieve customer’s requirement > Achieve sales result by maintain current customers as well as increase market share by develop new customer. > To update shipment status, follow up payment and manage overall shipment including all commercial documents as smooth as possible > Develop a marketing plan to achieve the goal. > Coordinate with our agency to achieve customer’s requirement.Sales Representative
Sonic Interfreight Public Company Limited2011.04-2013.04(2 years)Type : Full time Company business: Sonic Interfreight Public Company Limited ("The Company" or "SONIC") operate as an International Logistics Services Provider by providing sea freight and air freight, import and export service, customs clearance service, freezone warehouse domestic transport, cross-border, transport as well as distribution center service. Number of employee: 400 employees Latest Salary: 25,000 Baht per month (excluding Commission and Allowances) Duties and Responsibility > Achieve sales result by maintain current customers as well as increase market share by develop new customer. > To update shipment status, follow up payment and manage overall shipment including all commercial documents as smooth as possible > Plan to sales marketing to offer customers > Develop a marketing plan to achieve the goal.Import Document Intern
Sonic Interfreight Public Company Limited2010.11-2011.02(4 months)Type : Internship Company business: Sonic Inter freight Public Company Limited ("The Company" or "SONIC") operate as an International Logistics Services Provider by providing sea freight and air freight, import and export service, customs clearance service, freezone warehouse domestic transport, cross-border, transport as well as distribution center service. Number of employee: 400 employees Latest Salary: 4,000 Baht per month (including allowance) Duties and Responsibility > Import processes (Shipping documents and shipping line work process) > SAP updates data. > Coordinate and communicate to oversea customer/ agent, shipping ling agent, customs broker and customers. STRENGTH (Ranked in order) 1. Data Analyst > Analyze P&L and analyze action plan for strategic customer. Excellent sales and coordination, I am a confident person so I am not shy to speak to the customers and skilled in public speaking and presentation Throughout my career I have always made it a priority to fulfill my responsibilities to my company and complete all assignments on time 2. Sales > 3. Responsible > 4. Resolution > My strong point is I am details-oriented so I am good at managing data and documents 5. Development > I appreciated to learn new things all the time. Good analytical and problem solving skills. 6. Socializing / Sociable > I am an easy-going person. Making new friends is my thing as I have sense of humor and positive attitude. People around me always say that I am an atmosphere maker. FAVOURITE/HOBBIES (Maximum Top 5) 1. Travelling 2. Running/Cycling/Hiking 3. Listening to music 4. Cooking 5. Reading
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