Collaborated with overseas customers and internal teams to ensure successful launch of new products into mass production. Analyzed weekly forecasts and purchase orders from customers, identifying demand trends and optimizing ERP data for efficiency. Led weekly teleconference meetings with customers to provide progress updates on project launches, claims resolution, and product adjustments, improving communication by 20%.

Managed key OEM customer accounts in Europe and Asia achieving a sales increase and consistently meeting KPIs. Led cross-functional teams and collaborated with Japan HQ to deliver 4 new projects to meet customer’s milestones. Prepared and negotiated quotations for samples and series production, resulting in a 95% customer acceptance rate. Organized project meetings to track progress from trial samples to SOP, resolving issues and ensuring timely project delivery. Reviewed and consolidated monthly business plans and sales reports for senior management, driving strategic decisions. Coached and mentored a team of 3, improving task efficiency and consistently achieving sales targets. Maintained high customer satisfaction through proactive issue resolution, resulting in reduction of customer complaints. *Achievement: Successful development of 4 new projects of Turbocharger (OEM customers in Asia) to meet with customer’s required project milestone, expected cost control and SOP timing smoothly.

Collaborated with Thai OEM and overseas customers to get PO and forecast order to operate into system. Collaborated with suppliers both in local and overseas based on production plan. Control material inventory of responsible suppliers to achieve company’s KPI of stocks turn. Closely monitor production plan to ensure delivery schedule can be met with customer’s requirement. *Achievement: Ability to control inventory (stocks turn) based on company’s KPI without any issue.

Act as a Business Coordinator to develop and sell skin care and cosmetics product to overseas customers. Collaborated with PUR team to get quotation from suppliers of all component parts for cosmetics product. Prepared quotation to propose to overseas customer to get business of new project. *Achievement: Able to get new project for FCUK brand in UK after bidding with other competitors.

Collaborated both Thai and oversea customers to receive their orders until ready shipment to customers. Quoted lead time for order based on materials and production plan’s availability. Negotiated with planner to shorten lead time and adjust production plan to fulfill customer’s requirement.