ACHIEVEMENT & PROJECTS: Franchise People Capability Development - Curriculum Localization, Design & Development Training materials enhancement (KFC quality guide book) People Matric New LMS (Learning Management System) implementation CSL (CHAMPS Standards Library) process improvement; working standard content development and amendment L&D digitization and digital capability development PANN DAPA L&D, TALENT DEVELOPMENT, LMS, HRIS KEY AREAS OF RESPONSIBILITIES: CERTIFICATIONS & TRAINING Leading With Heart Champ Certification (Certified Facilitator) Talent Management & Career Development Training LearnNow Advanced Administration Certification (LMS) Saba Cloud Advanced Administration Certification (LMS) Leadership Development Program (Diploma in Business DevelopmentProgram) English Management Communications Sasin, Graduate Institute of Business Administration Of Chulalongkorn University (Thailand) achievement test with 92% Carerix (Staffing & Recruitment Software): Train The Trainer IFS/Document Management (As theTrainer) IFS (International FinancialSystem)/Document Management Module Internal Quality Audit - Internal Quality Auditor Documentation in Quality Management System Principle of ISO 9001:2000 Franchisee People Capability Development (60%) Collaborated with the Global Training Team to ensure continuous implementation of mandatory global training programs across the field and franchisees. Spearheaded the development and execution of Franchisee Training initiatives for Thailand’s franchise organizations. Designed and customized market-specific learning content and processes to meet local needs. Localized global curriculum for both in-restaurant and above- restaurant personnel, ensuring relevance to the Thai market. Partnered with Subject Matter Experts (SMEs) to develop, update, and control high-quality training materials such as guidelines, reference charts, and other knowledge resources aligned with company initiatives and standards. Led quarterly amendments of the CSL (CHAMPS StandardsLibrary - KFC Operational Standards), ensuring that all standards were accurately updated in the system. Franchisee People Data & Reporting, Learning System Administration (30%) Ensured that all learning modules were easy to follow and updated regularly; set up eLearning courses, crafted learning paths, and managed user permissions. Designed and enhanced systems and processes to improve the collection, analysis, and reporting of franchisee people data. Provided key data and reports on franchisee personnel, including FTR (Fีull Team Ratio), certification status, and turnover rates. Administered various learning-related systems, including Global Employee Manager (GEM), THE VAULT (learning dashboard), Colonel Library, LearnNow! (LMS), Power BI, and ServiceNow, along with other global content development tools. Represented the Thailand market in collaboration with Franchisee System Admins and the Global Team on system implementations, changes, and upgrades. Delivered training for end-users, BASIC admins, and Franchisee Training Representatives on all system-related functionalities. Served as the single point of contact for franchisee system admins and YUM Global support to resolve system issues. Franchisee Communication (10%) Reviewed, maintained, and updated CSL/HR and training standards, ensuring effective communication with all relevant stakeholders. Implemented cultural initiatives and collaborated with franchisees to promote KFC’s cultural initiatives and Brand Purpose at both restaurant and above-restaurant levels.

ACHIEVEMENT & PROJECTS: Representing the company and working with clients on company acquisitions (two projects) KEY AREAS OF RESPONSIBILITIES: Manage end-to-end recruitment for national and expatriate roles, including sourcing, interviewing, and finalizing contracts. Ensured hiring compliance through collaboration with background check agencies and alignment with client policies. Partnered with clients on pay, benefits, and Labor Law compliance; address employee relations issues as they arise. Communicated policy updates and provided benefits and compensation support to clients and employees. Negotiated business and employment contracts; supported Finance in resolving invoicing and billing matters. Coordinated with international locations on recruitment, proposals, contract terms, and financial communication for global projects.