Delivered product presentations for WhatsApp Business API, SMS, Email, CVM, AI Solution, and custom development services. Assessed client needs and provided tailored technical solutions. Prepared technical documents to support the implementation of solutions. Contributed to improving client business operations by integrating digital communication services.

Conducted presentations and technical demo for Chatbot, Omnichannel, WhatsApp Business API, and Sales Management solutions. Acted as the main point of contact for client requests, translating business requirements into technical workflows. Managed pre-project tasks, including POC, demos, proposals, timeline planning, and system architecture design. Supported the team in designing and integrating AI-based solutions into client systems.