Work experience

• Senior Event Manager

  Soho Garden DXB

  2018.03-Current

  (8 years)

  (7 years 9 months) Handle all event requests, enquires and assist in the servicing of portfolio accounts. • Conceptualize and prepare creative proposals customized to individual client's needs and requirements. • Key liaison between client, in-house designers and other 3rd party vendors leading up to the event, ensuring that both client and event requirements are met. • To project manage the workflow, logistical support and timeliness of the delivery for projects undertaken. • To professionally coordinate and manage the set-up and production of the event on site, ensuring the delivery of a high quality event. • Manage project budgets and quotations.
• Event Planning Manager

  JW Marriott Marquis Hotel Dubai

  2013.09-2018.02

  (4 years)

  (4 years 6 months) ★ Awarded as the Standing Ovation two times, Best Manager in the hotel four consecutive times. ★ Achieved highest number of Event Satisfaction Survey ESS responses and the most senior score over All Planning managers in 2015. ★ Achieved quota target for 14 consecutive months by adopted a “client first” mentality to promote repeat business. ★ Synchronized event document to all hotel departments to ensure all service managers are up to date on their duties. ★ Responsible for maintaining and managing over 45,000 sq. Ft. of conference space. ★ Hired and managed a staff of 15 to execute events while increasing attendee satisfaction to 85-90% at all events. ★ Designed and executed 2013 Dubai Police Annual Conference, met 100% attendance goals and staying 11% under budget. ★ Led 2014 Ministry of labour master workshop and training, Maintaining attendee satisfaction at 91%. ★ Managed and operated 2014 Dubai Health Authority Annual Conference with 1300 Attendees. ★ Attended all conferences, meetings and seminars held in the hotel in order to remain abreast of industry trends.
• Event and Conference Manager

  Dubai World Trade Centre

  2006.09-2013.08

  (7 years)

  ★ Managed and Coordinated large, complex, and high profile conferences from initial concept to completion and ensure all conference spaces are integrated and striving for excellence in delivering seamless operations. ★ Meet with sponsors and committees to plan scope and format of events and to review event progress on a regular basis. ★ Negotiated and executed contracts with venues and other conference vendors. ★ Communicated effectively all conference-relevant information to speakers, abstract presenters and attendees and stakeholders. ★ Oversaw the development of Conference Web site, Planning System, logistics marketing designs, ticketing, invitation and registration and communicate all updates to the organizing committee and stakeholders. ★ Create a day-by-day, hourly conference schedule with respect to staffing and other program responsibilities. ★ Managed the conference on-site, presented opening and closing remarks and handled client relations issues. ★ Conducted post-conference surveys with all attendees and compile details toward improvements. ★ Determined signage and other conference printed products and coordinate with the design team. ★ Prepared all the correspondence conference materials and the conference program book to attendees and speakers. ★ Assist division head with conference financial management as required by Finance Dept to: ★ Review monthly revenue and expense reports ensuring proper monthly reporting of income and expenses.

Educational experience

• London Metropolitan University

  Event and Hospitality Management

  2004.01-2005.01

  (a year)
• Al Ahliyya Amman University

  BBA, Business Management and information systems (bmis)

  1999.01-2004.01

  (5 years)

Certificates