Norman

Inside Sales Representative
MaleSales representativeLive in PhilippinesNationality
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Work experience

  • Inside Sales Representative

    Clean Energy Associates (CEA)
    2023.10-Current(2 years)
    (1 year 4 months)
  • Region Head Sales Manager

    LESSO Solar
    2023.06-Current(2 years)
    (1 year 8 months) Philippines Sells solar products by maintaining and expanding customer base and managing staff. Accomplishes regional sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees in assigned districts. It also involves tasks like proposing region wise sales plans and targets and reaching business objectives.
  • Sales Team Manager

    DSolar
    2019.11-2023.06(4 years)
    (3 years 8 months) DSolar / dsolar.com.au Job Summary Direct and oversee an organization's sales policies, objectives and initiatives. Set short- and long-term sales strategies and evaluate effectiveness of current sales programs. Recommend product or service enhancements to improve customer satisfaction and sales potential. To effectively manage, develop, coach, control and motivate the sales team. Assess the strengths and weaknesses of the sales team and manage the sales program accordingly. Have experience designing layouts using OpenSolar, HelioScope / Aurora, and Pylon for solar projects. Experience and Skills: • Generate Leads • Appointment Setting • Virtual Selling • Designing Solar Layouts
  • Office Manager

    Lanyana Financial Group
    2017.04-2019.11(3 years)
    (2 years 8 months) Job Summary The Office Manager will organize and coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency, and safety. The Office Manager is responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision, and task delegation.
  • Sr. Credit Officer

    Goodyear Regional Business Solutions
    2014.08-2017.02(3 years)
    (2 years 7 months) Coordinate efforts to collect debts with sales, accounting, and legal departments. Create plans and strategies for collecting debts. Adhering to financial laws on the regulation of debt collection. Contact and communicate effectively with debtors by phone to negotiate and implement debt recovery plans. Proficient with SAP.
  • Sr. Credit and Collections Specialist

    Maersk Global Service Centres
    2012.01-2014.08(3 years)
    (2 years 8 months) Key Responsibilities ▪ The duties of a Collections Specialist include collection calls and/or correspondence in a fast-paced goal oriented collections department. ▪ Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos. ▪ Accountable for reducing delinquency for assigned accounts. ▪ Perform other assigned tasks and duties necessary to support the Accounts Receivable Department. ▪ Enlist the efforts of sales and senior management when necessary to accelerate the collection process. ▪ Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis. ▪ Establish and maintain effective and cooperative working relationships with dealers and sales. Systems used were SAP, Rhumba / CXED / RKEM, SCV, MARS, GCSS
  • Collections Specialist

    HSBC Electronic Data Processing (Philippines) Inc.
    2009.11-2011.06(2 years)
    (1 year 8 months) The Collections Specialist is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Collections Supervisor. Responsibilities Reviewing open accounts for collection efforts. Making outbound collection calls in a professional manner while keeping and improving customer relations. Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner. Collect customer payments in accordance with payment due dates. Identify issues attributing to account delinquency and discuss them with management. Review and monitor assigned accounts and all applicable collection reports. Provide timely follow-up on payment arrangements. Mail correspondence to customers to encourage payment of delinquent accounts.

Educational experience

  • College of Southern Nevada

    Business, Management, Marketing, and Related Support services
    2004.01-2008.01(4 years)
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