Director of Human Resources at Dolores Street Community Services. I have over 15 years of management experience in private business and non-profit sectors, education, hospitality industry, union and non-union environment. My varied experience including: human resource management, administrative and operational management, project management, event planning, and grant management. In my past working experience, I was able to secure funding, save operational cost, and increase profit. Working in different companies gives me the opportunities to start up HR system and 401(K)/457(b), fix and refine the system. Accomplishments of Human Resources Management: Serving as an executive committee, I always find room for improvement based on effectiveness and efficiency.  Generated new tax forms 1095c and 1094c for Affordable Care Act compliance  Audited 403(b) accounts and retrieved more than $35,000 non-vested balance into employer’s forfeiture account  Audited health insurance and received retroactive payment over $26,000 from the providers  Established company’s 401(K), 457(b)  Standardized HR system, renewed employee handbook and IIPP plan  Changed payroll system and saved $16,000 per year  Changed health insurance brokers and saved $30,000 a year and brought in over $40,000 service value  Changed the recruiting and hiring strategies that saved operational cost, reduced staff turnover rate from 56% to 22% Qualification Highlights:  Advanced computer skills: o HRIS - ADP payroll system, workforce now, time and labor management; Paychex, HRonline, Procura; Ascentis HR, Payroll, and Time o IBM SPSS Statistics o Microsoft Office including FrontPage, Publish, Outlook, Word, Excel, Access, Moviemakers, and PowerPoint o Photoshop, CorelDRAW, o Adobe Acrobat Professional o GABI (Budgeting), Paper Tiger (data), Google Docs and Google tools, Twin Bridge (Chinese typing)  Excellent communication skills including research and analysis  Bilingual Chinese: fluent in Cantonese and Mandarin