Work experience

• Mid-level Business Analyst

  Manao Software Co., Ltd.

  2025.09-Current

  Analyze and document business processes, workflows, user requirements and draft solution designs (wireframes). Prepared and maintained proposal documents, leading grooming and planning meetings in each sprint (Agile). Prepared user stories or backlog items descriptions for the development team and participate in sprint activities. Coordinate with PM in planning and monitoring project activities.
• Junior Business Analyst

  Manao Software Co., Ltd.

  2023.09-2025.08

  (2 years)

  Analyze and document business processes, workflows, user requirements and draft solution designs (wireframes). Prepared and maintained proposal documents, leading grooming and planning meetings in each sprint (Agile). Prepared user stories or backlog items descriptions for the development team and participate in sprint activities. Coordinate with PM in planning and monitoring project activities.
• Junior BA/SA Internship

  CRM and Cloud Consulting Co.,Ltd.

  2022.08-2023.03

  (8 months)

  Assisted Sr. BA in gathering user requirements, collaborating with PM, development, and testing teams. Created documentation following ISO29110 standards to ensure compliance and project standardization. Experience in project management tools (Trello, ClickUp, Miro). WORK EXPERIENCE Lunch Ordering App A mobile application allowing employees to order lunch within the company, featuring: Admin interface for managing orders, viewing order history, notifications, etc. Automated alerts for order confirmations and delivery updates. Agriculture Platform Managed the cultivation of various vegetables and their different varieties across provinces in the country. Prepared a master settings page for configuring default options before data usage including setting crop periods and calculated projected yields based on user inputs. HR Platform An HR platform to manage employees across various projects, displaying information from a grant perspective. Functionality to create projects and manage project durations based on assigned roles. eCommerce An eCommerce platform for product sales and advertising, allowing users to place orders without integrating a payment method (trust-based culture). Designed a mobile version that prioritizes efficient ordering, enhancing user experience.

Educational experience

• Chiang Mai University

  Software Engineering

  2019.08-2023.04

  (4 years)

  Software Engineering International Program at CMU (Chiang Mai University).

Languages