Nicholas

Head of Division
MaleLive in ThailandNationality
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Work experience

  • Head of Division

    Mirle Group
    2025.03-Current(a year)
    5 years 5 months (1 year 3 months) - Laid strategy within Group PMO for target country markets and customer group achieving 250% increase in sales after first year. - Act as scrum master for cross functional team using JIRA and KanBan in designing and developing tailored WMS software system for regional food product manufacturer (~$USD 6 mil value). - Applied Lean Six Sigma within division and internal projects; leading team to pinpoint largest pain point for customer in division's installation and after sales service. Customer complaint reduction and satisfaction rating went up over 300%. Internal team satisfaction rating went up over 250%. - Performed root cause analysis for systemic problems within the project system during testing and post-installation.
  • Director, Thai

    Bosstion Environmental
    2024.06-2025.06(a year)
    General Engineering) (1 year 1 month) Thailand -Consulting with the Chinese management and founder team, for strategic plan around market, clients, teams. Acting as the subject matter expert on Thai law, Thai markets and Thai industry landscape. -Formulating policies for the company's human resources and financial operations with the Chinese management team. -Manage the construction of factory renovation and waste water and gas treatment projects in Thailand, support Chinese colleagues, summarize and communicate with Chinese colleagues. -Coordinate and translate with stakeholders such as Thai clients, partners and government officials.
  • Sales Manager

    Mirle Group
    2021.01-2025.03(4 years)
    (4 years 3 months) - Reporting to and strategizing with Group PMO for country market approach that achieved average 80% increase in sales year over year in responsible markets. - Project management for installation and post commissioning service. SCRUM product owner for project specific software development SCRUM team. Managed various technical and business stakeholders, such as developers, manufacturing team, installation engineers, customer business team, legal team and accounting team, and racking construction team together to deliver project on-time, under cost and to customer specification. - Lead process mapping with customer counterpart to design tailor made automated warehouse system that met customers' requirements and completed process on time. - Applied lean methodology to continually improve customer software throughout the development testing and implementation phase. - Lead the SLA and KPI setting for customer projects. - New Project Intake - Industrial manufacturing and logistics warehouse automation - Marketing planning for Thai market: traditional channels and online channels
  • Co-Founder/Head of Sales & Operations

    TGT Law & Accounting
    2023.05-2024.04(a year)
    Startup offering Thai legal, compliance and accounting services for new foreign businesses. -Lead cofounders in laying out the company direction and strategy; -Lead a small team in sales and customer service operations. Instituted scrum framework for business sales and service, trained team members in scrum and made sure business product is continually improving and centered on customer value. -Business generated a revenue of 10 million baht in the first year.
  • Assistant to Project Manager

    SINOHYDRO GROUP LIMITED
    2018.03-2021.11(4 years)
    (3 years 9 months)
  • Co-Founder

    Uncle Tigger's Fried Chicken
    2017.04-2020.07(3 years)
    (3 years 4 months) www.facebook.com/uncletiggers Co-Founder-investor •Cost analysis, feasibility analysis & number crunching. •Licensing and government applications. •Set up preliminary accounting system and liaise with accountant. •Set up monetary and financial control system. •Monthly strategic guide and budgeting. •Create investment case for expansion.
  • VP Operations

    Fiftyfold
    2017.05-2018.02(10 months)
    Fiftyfold is a local NGO that works with teachers and schools to transform their learning-teaching through an approach called 'Tutoria' that has proven to be transformative with resource strapped schools in Mexico and other countries. •Set up data gathering operation for our learning specialist to incorporate into their work with schools. o creating survey set for schools, students and teachers. •Work on annual budget and project budgets. o Number crunching for potential projects and working with new partners based on annual budget. •Responsible for presentation to (potential) donors and follow up. •Responsible for donors relation/external relation. •Liaise on accounting/Government contact and permits.
  • Project Associate

    Garena Online (Thailand) Co., Ltd.
    2016.10-2017.01(4 months)
    •Developed monthly sales KPI and incentive payment for new product; established workflow for remote and on-site customer service for same; created and improved work flow for inventory for the project. •Utilized SQL database in combination with consumer research, to create new market operations plan. •Ran a successful pilot project to increase sales that combined marketing ideas and operational execution (team of 6) that reached the challenge KPI of more than 200% increase over baseline. •Constantly coordinating between various internal teams, and maintaining effective communication with management.
  • Business Development Manager

    Goldwind
    2014.08-2016.10(2 years)
    (2 years 3 months) •Responsible for sales process in Thailand from market research & analysis to bidding. The result of which are more than 166 million USD in deals, and us taking the market lead over other international competitors. •Intellectual hunger: o Dida9months traineeship within the wind resource assessment department: successfully completed the traineeship and became authorized to complete wind resource assessment independently even though I have no background in science & engineering. •Coordinate the daily functions of the Thai subsidiary, including tax, bookkeeping, governmental applications, invoicing, payments, legal etc. •Coordination of internal departments, external partners and customers in pre- contract signing process. •Meet with potential customers and build up business in SE Asia., including customers relation and entertainment. •Constantly coordinating between various internal teams, and maintaining effective communication with management.
  • Part time English teacher

    Disney English
    2012.06-2013.06(a year)
    (1 year 1 month) Teach young children English in small groups

Projects

  • Elevated railway construction project

Educational experience

  • Beijing Language and Culture University

    Chinese Studies - with a focus on trade and economics
    2012.01-2015.01(3 years)
  • Simon Fraser University

    Intermedia/Multimedia
    2008.01-2010.01(2 years)
  • 42 Bangkok

    42 Program, Rank 05 completion, Computer Programming/Programmer general
  • 42 Bangkok

    for Common Core Curriculum, Computer Programming/programmer, general

Certificates

Project Management Principles,Performance Domains,Tailoring Project Management Professional (PMP)® HSK level 6 Introduction to Scrum Master Profession Introduction to Project Management
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