Ngoc Nguyen
Account Manager
FemaleAccount ManagerLive in VietnamNationality Vietnam
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Work experience
Account Manager
GMO-Z.com RUNSYSTEM2025.01-Current(a year)1. Drive end-to-end sales cycle from lead generation (hunting) to client retention and growth (farming) in the IT outsourcing sector, with a focus on the APAC market. 2. Identify and approach potential clients, deliver tailored solutions, and manage proposal and contract negotiations. 3. Collaborate with technical and delivery teams to ensure project alignment with client expectations. 4. Experienced in working with C-level executives across the APAC region. 5. Foster long-term partnerships and proactively identify upselling/cross-selling opportunities.Account Manager
Inspius2023.01-2024.12(2 years)4 years 6 months 1. Maintaining and building relationships with existing clients. 2. Understanding clients' needs and developing strategies to meet those needs. 3. Identifying new business opportunities and upselling products and services. 4. Keeping up-to-date with market trends and developments. 5. Collaborating with other teams within the company, such as sales and marketing, to ensure the best possible service for the client. 6. Preparing reports and presenting progress to sales manager.Sales Support Officer
Inspius2020.07-2023.02(3 years)(2 years 8 months) based in Singapore focusing on hiring and managing software engineers in Vietnam for Singapore companies. Main duties: - Generating leads through different platforms. - Identify prospects who have the demand for hiring a remote software developer in Viet Nam and generate referrals for business opportunities. - Manage customer database and daily update information about new prospects. - Support the recruiter team in process of sourcing, and qualified candidate profiles to deliver the right personnel to clients. - Communicate with and support the sales, marketing, and administrative teams on a daily basis.Tour operator- Tour planner
Hanatour2018.07-2020.06(2 years)HANA TOUR, Korea’s largest travel agency now served by over 2,000 employees at home and abroad, ranks as the number one travel company for the past ten years in terms of overseas travel and airline ticket sales. Main duties: - Formulate the strategic market plan for the outbound department. - Accommodation and Airline arrangement, including service levels, contracts, and costs. Control services supplier in Korea and Viet Nam. Included input and output service quality. - Collect, and evaluate feedback from customer - Handle problems that occur in the tour process. -Coordinate with the Finance department on payment issues - Conduct report related to performance of the outbound team monthly and quarterly to Director.Exam Proctor
IIG Vietnam2017.07-2019.01(2 years)(1 year 7 months) - Implement the process of English and Information Technology exams: TOEIC, TOEFL ITP, SAT, IC3. - Verify attendances identities, admission, seating arrangements and monitoring during the test. - Maintain confidentiality and security of all testing materials. - Manage and coordinate other activities in the test room. - Support and answer attendances's questions.
Educational experience
Ha Noi University of Education
Social Work2018.01-2021.01(3 years)Ha Noi University of Education
Social Work2014.01-2018.01(4 years)
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