Work experience

• Head of HR Department

  JIAXING HUAYAN ELASTIC MANUFACTURE CO., LTD.

  2023.11-Current

  (3 years)

  Head of HR Department Strategic HR Planning Develop and implement HR strategies aligned with the company's business objectives. Collaborate with senior management to forecast workforce needs and plan accordingly. Talent Acquisition and Management Oversee the recruitment process to attract and retain qualified candidates. Implement onboarding programs to integrate new employees effectively. Manage performance appraisal systems to drive high performance. MDPI Employee Relations and Engagement Foster a positive work environment through employee engagement initiatives. Address employee grievances and mediate workplace conflicts. Ensure compliance with labor laws and company policies. Training and Development Identify training needs and organize development programs to enhance employee skills. Promote continuous learning and career advancement opportunities. Compensation and Benefits Design and manage competitive compensation structures and benefit programs. Conduct salary reviews and benchmark against industry standards. HR Policy Development Develop, update, and enforce HR policies and procedures. Ensure that HR practices support the company's strategic goals. HR Information Systems Management Maintain and optimize HR information systems for efficient data management. Generate HR reports and analytics to inform decision-making.
• Head of HR Department

  VIET NAM CHING LUH SHOES CO., LTD

  2017.12-2023.10

  (6 years)

  Develop and execute HR strategies aligned with the organization goal and objective. Collaborate with the BOM to identify and address Hr needs, opportunities, and challenges. Design and implement HR policies, procedures, and programs that comply with applicable laws and regulations. Oversee the recruitment and selection process, including sourcing, interviewing, and onboarding new employees. Develop and implement strategies for attracting and retaining employees. Drive performance management initiatives, including goal setting, performance reviews, and employee development plans. Serve as a point of contact for employee relations issues, providing guidance and support to employees and managers. Manage and resolve conflicts, conduct investigations, and ensure compliance with labor laws and regulations. Foster a positive work culture by promoting employee engagement, satisfaction, and well-being. Review and recommend updates to salary structures, incentive programs, and employee benefits packages in compliance with market trends, and legal requirements. Identify training and development needs within the organization and design appropriate programs. Coordinate and deliver training sessions on various HR-related topics, including compliance, diversity and inclusion, and leadership development. Support career development initiatives and succession planning efforts.
• Executive Manager (in

  VIET NAM HUAXING LIGHTER MANUFACTURE CO., LTD

  2014.07-2017.12

  (3 years)

  Assuming full responsibility for the HR and administration department, which includes overseeing recruitment, internal policy implementation, ensuring a clear understanding of rights, benefits, and obligations for both employees and employers in accordance with the Vietnamese labor code, and managing other tasks falling within the HR and administration scope. Taking complete ownership of the compliance department, which involves establishing and enhancing HR, administration, safety internal policies, production technical processes, procedures, forms, etc., to align with the standards set by buyers such as Walmart, JC Penney, Target, Ann Inc., and other relevant stakeholders. Collaborating with buyers to arrange audits, closely partnering with third-party auditing companies to conduct audits, researching and developing corrective action plans (CAPs) following the audit findings. Coordinating and supervising all relevant departments to ensure strict implementation of compliance issues.
• HR Manager cum Compliance Manager

  VIET NAM REHONG GARMENT CO., LTD

  2011.01-2014.07

  (4 years)

  Overseeing HR and administration department for recruitment and internal policy implementation. Managing compliance department to align HR, administration, and safety policies with buyer standards. Collaborating with buyers to arrange audits and develop corrective action plans. Ensuring departmental adherence to compliance issues.
• Customer Service Manager

  BOURBON AN HOA CORPORATION

  2007.04-2011.01

  (4 years)

  Developing a professional service culture and attitude within the customer service team. Establishing and expanding relationships with government bodies on behalf of the industrial park. Conducting legal procedures for investors in a simple, punctual, and effective manner. Creating and implementing sales plans and activities. Managing land lease contracts to ensure timely debt collection as per the payment schedule and resolving any issues related to land lease contracts. Establishing frequent feedback channels to effectively receive and address customer complaints. Building a database of trustworthy and reliable suppliers to assist investors in selecting the appropriate products and services, such as environmental services, construction, transportation, customs clearance, auditing, banking, insurance, security, and stationary supplies, according to their needs. Collaborating with human resource centers to support investors in training and recruiting the labor force. Creating SWOT matrices in various relevant fields to analyze and provide consulting services to customers in their decision-making process regarding the selection of a suitable location for their factory.
• Export / Import & Merchandising Manager

  D&F Garment

  2004.01-2007.03

  (3 years)

  Coordinating with suppliers and customers for managing import-export contracts and shipments. Engaging with shipping lines and forwarders for timely shipment handling. Managing customs declaration procedures and tax settlements. Conducting inventory checks and implementing control measures.
• Sale Executive

  WEIXIN CARGO SERVICES

  2001.08-2004.01

  (2 years)

  Prospecting and acquiring new customers. Cultivating business relationships with existing customers. Managing after-sales services. Assisting in the development of marketing plans. Providing input for marketing strategy. Guiding customers through purchasing and exporting process.

Educational experience

• Ho Chi Minh City Economics University

  University in Foreign Trade

  1996.11-2000.11

  (4 years)

Languages