· Handle customers requirement · Deep Sourcing, push new products, call customer to understand their need. · Push Principal product is a must · Negotiates with supplier and customer to close the deal · Handle Countries like Malaysia, Philippines, back up South Korea, Singapore. · Monitor sales budget and meet monthly target.

· Create SOP for each department and recruitment. · Drove year-over-year business growth while leading operations, strategic vision and long-range planning. · Prepared annual budgets with controls to prevent overages. · Introduced new methods, practices and systems to reduce turnaround time. · Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles. · Offering expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability. · Built a motivated warehouse team to consistently accomplish operations goals and exceed performance targets. · Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise · Develop new customers, expand to Cruise, MTR, KMB. · Conduct presentation to customer to introduce new products.

· Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. · Answered customer telephone calls promptly to avoid on-hold wait times. · Determined needs, delivered solutions and overcame objections through consultative selling skills. · Set up new accounts, established customer credit and set up payment methods. · Answered customers' questions regarding products, prices and availability. · Managed friendly and professional customer interactions. · Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals. · Handle Ad hoc project.

• Led full operations for China, Hong Kong, and Taiwan, including hiring, training, sales development, and marketing strategies, achieving 50% increase in efficiency. • Planned and managed yearly budgets, profit and loss, and coordinated trade shows, resulting in 20% growth in customer engagement. • Traveled to Japan, India, and South Korea to secure business by training customers on product usage, increasing customer satisfaction rates by 50%. Focus growth on Automotive business, MG, VW, Honda, Nissan, and so forth

· Responsible for customers from India, Japan and Korea · Established and improved client communications; maintained ongoing relationships. · Addressed customer inquiries; interpreted and delivered information; proposed suggestions; provided guidance; identified, investigated and negotiated conflicts. · Coordinated, planned and contributed at trade shows in India. · Established partnerships with high level industry leaders in India such as Classic Stripe, 3M India,PRS Permacel Nellie Lim Bee Keow - page 1 of 2

· Established and improved client communications; maintained ongoing relationships. · Addressed customer inquiries; interpreted and delivered information; proposed suggestions; provided guidance; identified, investigated and negotiated conflicts. · Responsible for customers from Singapore, Malaysia, Thailand, Hong Kong, China, Australia, Taiwan, New Zealand. · Coordinate customer shipment from shipment booking, preparing shipping documents, like packing list, delivery order, shipping mark. · Logistics control to make sure to keep within budget. · Conducted surveys and analyzed results. · Coordinated, planned and contributed at trade shows and special events.