• Generated £112,000 in new business revenue by securing new client partnerships and converting hiring demand into successful technology placements. • Successfully onboarded 5 new organisations onto the company’s Preferred Supplier List (PSL) through targeted business development, consultative engagement and relationship building with senior technology leaders, HR stakeholders and procurement teams. • Generated 43 new technology vacancies across newly secured PSL clients, covering cloud engineering, software development, infrastructure, AI, network engineering, and cybersecurity roles. • Worked closely with internal recruitment delivery teams to successfully fill 16 of these vacancies, converting newly generated opportunities into placements and revenue. • Established and managed a high-value pipeline of prospective technology clients, using structured outbound prospecting, account mapping and targeted outreach through CRM and sales enablement platforms. • Built long-term client relationships and led consultative discussions with senior decision- makers, delivering tailored IT talent solutions while tracking technology hiring trends and market demand to target high-growth sectors and priority accounts across the UK.

• Played a key role in developing Nectar Zero, a start-up focused on creating natural, zero- calorie syrups for health-conscious consumers. • Conducted in-depth market research to assess consumer demand, competitive positioning, and product feasibility. • Designed and implemented strategies for branding, sales, marketing, and distribution in preparation for a future product launch. • Negotiated with potential suppliers and built relationships to establish a reliable and cost- effective supply chain. • Prepared detailed business plans and investment proposals to secure funding and drive growth potential. • Although the project was not formally launched due to funding challenges, the experience enhanced my strategic planning, operational, and entrepreneurial skills.

• Grew revenues for GCC Cloud Computing by arranging regular account reviews with existing clients in order to identify opportunities to upsell and cross-sell new solutions and addons related to IT Managed Services, Cyber Security, Microsoft Dynamics 365 Business Central, Microsoft Dynamics 365 CRM, Sage 200 Professional, Sage 200 Standard, Sage 50 and Cyber Security. • Drove new client acquisition by executing targeted outreach campaigns, delivering tailored product demonstrations, and building strong relationships with decision-makers, resulting in over £350,000 in new business revenue. • Generated new service sales by convincing clients to upgrade their existing ERP and CRM Solutions to more robust and reliable ones in order to overcome their everyday pain points, which alongside upselling and cross-selling activities, resulted in over £425,000 of sale revenues within the first year. • Coordinated with the clients and backend developers regularly to ensure that any requirements would be taken care of effectively and efficiently in order to keep the account holders satisfied. • Prevented several clients from leaving GCC Cloud Computing and joining rival companies and ensured their immediate satisfaction. • Provided support to multiple new colleagues who needed to learn about how to have the most effective and efficient communications with the clients during account reviews.

• Generated sales leads for Sphera Solutions UK Ltd. via outbound prospecting using various online solutions, which resulted in over £750,000 of sales revenue in less than three months after the completion of induction training. • Achieved the second highest individual customer conversion rate within both the UK and the US team standing at 25%. • Trained and mentored the two new team members who started working last month and needed to learn how to use Salesforce, Outreach and LinkedIn’s Sales Navigator. • Empathised with clients in finding software solutions to their ESG pain points or optimisation objectives. Clients include CEPSA, CELSA Group, PTTEP, Cellnex Telecom, Dangote Industries Limited, Altice Portugal, United Energy Pakistan Limited and Jazeera Airways. • Supporting lead generation initiatives such as webinars and marketing campaigns on ESG, LCA automation and Safety. • Incorporating “Challenger” methodologies into client interactions and inquiries. • Discussing client’s strategy towards sustainability disclosure frameworks such as GRI, SASB, CDP etc.

• Generated sales leads for ITD Cater Soft (Fast Food and Restaurant EPOS software) via direct marketing and various digital marketing platforms, which resulted in 20% increase of sales revenue in 2019, and 30% increase in 2020. • Helped to increase the customer conversion rate from 1.6% to 3.8% between 2018 and 2021. • Developed social media and improved the website’s keyword rankings from Google’s 7th page to the first page. • Trained and mentored interns and fellow co-workers on sales and marketing tasks.

• Cold called 20+ potential customers per day, providing relevant information that resulted in a 10% sign-up rate. • Created market awareness by conducting demos and provided direct support for sales opportunities. • Worked closely with product management to impact product direction, potential new features, functions and technology to be included within the solution. • Presented EPOS products to fast food restaurants, leading to full distribution in the UK.

• Communicated information to customers using clear and concise language • Handled customer inquiries and complaints with a 98% customer satisfaction. • Established, maintained, and updated database, records, and other client documents