(Freight Forwarder Company) Responsible for initiating and developing business opportunities with Responsible for prospecting, reaching out to referrals, and business to business selling to generate inside and outside transactional sales. .

exceeded sales targets by effectively managing branch operations and driving a high-performance sales culture. Developed strong relationships with clients, resulting in increased customer satisfaction and loyalty. Implemented efficient inventory management systems, reducing costs while maintaining optimal stock levels. Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue. Successfully managed complex customer complaints and resolved issues in a timely manner, resulting in higher levels of client satisfaction and repeat business. Collaborated with upper management to implement continuous improvements and exceed team goals. Increased branch revenue by 125% through strategies. Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement. Monitored industry trends to inform introduction of relevant new products/services which contributed to increased profitability. Managed branch sales, customer service, finances and recordkeeping. Managed team of sales professionals, providing coaching and support to improve overall performance.

Managed complex technical projects from initiation to completion, ensuring timely delivery and client satisfaction. Delivered technical presentations of new products matching audience level of expertise to explain products and services to customers. Helped team implement successful sales strategies for complex engineering projects. Collaborated with product development teams to identify and address customer needs, leading to improved product offerings.