Summary

Work experience

• Operations Partner

  John Lewis & Waitrose

  2015.01-2022.01

  (7 years)

  Senior operational role within a major UK organisation, including cross- border responsibilities. • Required constant monitoring and interpretation of information • Produced written summaries and operational reports • Worked within regulated environments requiring compliance and discretion • Adapted quickly to changing priorities and external pressures
• Flagship Store Manager

  Phase Eight Ltd

  2013.01-2015.01

  (2 years)

  Led a flagship retail operation with high commercial and reputational responsibility. • Synthesised operational data into actionable plans • Managed complex, fast-changing situations requiring sound judgement • Communicated clearly with senior management and stakeholders
• Store Manager

  johnson's shoes ltd

  2010.01-2013.01

  (3 years)

  Senior management role overseeing store operations and a team of staff. • Analysed sales trends and customer behaviour to guide operational decisions • Managed reporting, stock control, and performance reviews • Maintained discretion and judgement in sensitive situations
• Founder & Owner

  Fine Designs Ltd

  2005.01-2010.01

  (5 years)

  Founded and managed an independent retail business, holding full responsibility for operations, decision-making, and strategic direction. Relevant analytical competencies: • Continuous assessment of market conditions and external risks • Interpreting complex operational information to guide decisions • Producing structured reports (sales, stock, performance) • Managing sensitive commercial and personnel matters • Independent judgement under financial and operational pressure

Educational experience

• University of Ukraine, 1992

  Teaching German Language & Literature

  1987.09-1992.05

  (5 years)

  Diploma in teaching German language and literature (not practicing)

Languages