
Muhammad
Pre-Sales
MalePre-sales technical supportLive in IndonesiaNationality
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Work experience
Pre-Sales
Berca Hardayaperkasa2024.10-Current(2 years)Key Responsibilities: As a Pre–Sales following are my Job Responsibilities. Assessment and analysis of current pain points, business objectives, and business requirements from Customer's IT environments Consult ITSM solution based on ITIL best practices to Customer Develop mutual trust with the technical audience on the Customer side. Create a Technical Proposal and Commercial Proposal as a response to Customer's RFI or RFP. Collaborated with internal teams to ensure a smooth transition from pre-sales to implementation, ensuring regulatory compliance and project success. Coordination with Internal Stakeholders Needed (Sales Team, Product Specialist Team, andPost-Sales Team) to align technical solutions with Customer requirements. Build and lead relationships for highly sophisticated customer accounts. Provide technical support throughout the sales cycle Prepare POC and demonstrate to potential clientPre-Sales
NTT Indonesia Technology2022.10-2024.10(2 years)Key Responsibilities: As a Pre–Sales following are my Job Responsibilities. Delivered impactful presentations and demos of regulatory reporting solutions, showcasing compliance-driven innovations to meet stringent client needs. Designed strategic proposals and aligned product capabilities with regulatory requirements, leading to successful sales outcomes. Served as a trusted advisor and subject matter expert, guiding clients through complex regulatory landscapes and demonstrating the value of our solutions. Led workshops and proof of concepts (PoCs) to validate the product's efficacy, enhancing client engagement and driving sales success. Collaborated with internal teams to ensure a smooth transition from pre-sales to implementation, ensuring regulatory compliance and project success. Provide pre-sales technical support to our field sales teams, helping to define the overall MTM solution for our customers using the full range of company products and services. Conduct customer needs analysis and anticipate requirements beyond existing solution’s scopes. Prepare detailed product specifications to enable the sale of our products and solutions and deliver impact presentations at customer facilities. Conduct research and analysis as well as technology or product development. Provide technical solutions that can be provided and used to serve customers and support activities. Manage and continuously update technology or products in accordance with the company’s business goals and objectives, including product performance, feedback, and improvement. Work closely with the sales team to identify client needs and develop solutions in accordance with those needs. Prepare POC and demonstrate to potential clientData Research Analyst
DPR RI2023.10-2024.02(5 months)Key Responsibilities: As a Data Analyst Researcher following are my Job Responsibilities. Utilized advanced data analysis to identify and strategically target key constituent segments, resulting in an 8× increase in votes in the electoral district. Analyzed voter behavior and demographics to tailor messaging, enhancing outreach effectiveness, particularly among younger voters. Integrated data-driven insights into campaign strategies, significantly boosting engagement and electoral success. Strengthened community relations by aligning communication strategies with constituent needs and preferences.Document Controller, and Base Transceiver Station (BTS) Support Key
Fiberhome2022.02-2022.09(8 months)Working for Kominfo Project (BAKTI) for Maluku Region Responsibilities: As a Document Controller following are my Job Responsibilities. Received, issued, log, update, and keeping of all the project related documentations i.e Specifications, Data sheets. Consolidate all progress reports from Project Site and submitted to each department head for daily progress report and schedule. Attend Progress Meeting as required and providing details needed in the meeting. Provide the ability to control the documentation flow, filing/archiving, and document handover activities, for the Project sites, both for the Head Office and Subcontractor of the project. Provide a review of all the final documentations by subcontractor in both hard copy and electronic version. Monitoring Site done Power on condition, continue with BTS integration and Transmission integration. Follow up, and Push Subcontractor to work properly as company requirements. Coordinating with Quality Assurance to review Subcontractor documentations work. Assist in checking PLN Document for completeness of the file. Monitor material Power part until it powers on (including damage item, swap item) As a Base Transceiver Station (BTS) Support following are my Job Responsibilities. Monitoring and complying data related with sites that already on air. coordinating and collaborating with engineering to solve the problems and to ensure that the sites back to on air again. Daily report based on monitoring day and night. PROJECT EXPERIENCESystem Analyst
PT. Borneo Famili Transportama2021.09-2022.01(5 months)Developing website for Logistic company profile Key Responsibilities: As a System Analyst following are my Job Responsibilities. Work closely with CEO and stakeholders in identifying company internal and external. Built out the data and reporting infrastructure from MySQL. Designed and implemented relational MySQL databases that manages information. Logistic explored Coordinating with team to ensure that company profile build strong as a company requirements Achievement: In3months success for making Company profile Website based https://www.borneoft.com/ INTERNSHIP EXPERIENCE
Projects
DPR RI – Jakarta, Indonesia
Data Analyst Researcher2023.10-2024.02(5 months)PT. Borneo Famili Transportama – Pontianak, Indonesia
System Analyst2021.09-2022.01(5 months)
Educational experience
Universitas Bina Sarana Informatika
Diploma degree Information System – 3.222018.01-2021.01(3 years)
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