I led a team of e-commerce specialists in managing online stores across Amazon, Etsy, eBay, and Walmart. My responsibilities included overseeing product research, listing creation, inventory management, and order fulfillment for all platforms. I optimized product listings through compelling descriptions, high-quality images, and strategic keyword implementation to enhance sales performance. I tracked sales metrics and analyzed market trends to continuously refine our strategies. I ensured exceptional customer service by promptly addressing inquiries and resolving issues, maintaining high levels of customer satisfaction. Additionally, I coordinated with suppliers and logistics partners to ensure efficient operations and timely product delivery. My leadership contributed to streamlining processes and enhancing overall team performance.

I managed online stores on Amazon, Etsy, and eBay, handling everything from product research and listing creation to inventory management and order fulfillment. I optimized listings by improving descriptions, photos, and keywords to increase visibility and sales. I monitored sales trends and performance metrics, adjusting strategies as needed to boost results. I provided customer service, addressing inquiries and resolving issues to ensure customer satisfaction. I also coordinated with suppliers and managed logistics to keep the supply chain running smoothly.