• Major Project Acquisition: Secured RM2.2 million in projects for Chinese New Year, RM700k for a two-year contract and RM800k for Perodua in 2024, successfully managing high-value accounts including Petronas.• Client Account Management: Oversaw existing customer needs and requirements through comprehensive account management, including sales, follow-ups, delivery, and payment collection.• New Business Development: Aggressively identify and secure new pipelines and channels, significantly contributing to business growth and effectively expanding market reach.• Project Management Expertise: Efficiently manage projects by handling product sourcing, monitoring timelines, solving problems, and maintaining effective communication with an objective mindset.• Quotation and Proposal Preparation: Generate comprehensive quotations, proposals, and cost analyses for new projects using AutoCount software, ensuring precision, accuracy, and competitive pricing.• Supplier Sourcing and Negotiation: Source suppliers locally and internationally via email, WhatsApp, WeChat, and e-commerce platforms, negotiating optimal prices to cut costs and boost margins.

• Process Compliance: Adhered to scripts and processes aligned with contractual agreements, ensuring consistency and accuracy in all contractual and procedural activities throughout.• Quote Preparation & Documentation: Efficiently prepared and managed contract renewal quotes and RFP/RFI responses, maintaining precise documentation with accurate pricing and configurations.• Client Data Integrity: Ensured data integrity and confidentiality within database systems by maintaining high standards for accuracy, security, and the protection of client information.• Excel & CRM Management: Expertly managed and updated Excel spreadsheets, utilizing Salesforce, Netsuite, and other CRM software to streamline operations and improve workflow efficiency.• Global Team Coordination: Effectively communicated with global teams across EMEA and NALA regions during odd hours, resolving issues and enhancing cross-regional collaboration and support.

• Financial Planning Expertise: Assisted clients in analyzing financial status, setting investment objectives, and proposing customized investment plans using diverse products and services to achieve goals.• Portfolio Management: Delivered advisory services to create diversified unit trust portfolios based on risk tolerance and time horizons, and continuously optimized returns through monitoring and rebalancing.• Client Relationship Building: Developed trusted relationships with clients by offering ethical and professional advisory services, ensuring a high level of client satisfaction and confidence.• Analytical Proficiency and Growth: Utilized Fundamental and Technical Analysis to identify undervalued assets, employed TradingView for in-depth research, and achieved 1000% portfolio growth.

• Customer Experience Excellence: Provided a unique customer experience at Maxis Store with engaging digital lifestyle demos, expert advice, and tailored solutions, ensuring high satisfaction.• Retail Innovation and Team Collaboration: Maintained a dynamic retail environment through continuous innovation, experimentation, and a culture of learning via collaboration with team members and stakeholders.• Versatile Sales and Outreach: Excelled in roadshows and government offices by performing outdoor sales and engaging customers effectively, adapting to various settings to significantly boost interest and sales.• Comprehensive Customer Solutions: Delivered expert-level, personalized solutions and end-to-end customer experiences using digital and physical tools to enhance lifestyles and ensure seamless interactions.

• Operational Excellence: Maintained high store standards and a positive team environment during peak times by effectively anticipating needs and managing operations to ensure smooth operations.• Team Leadership: Trained new partners with constructive feedback and coaching, significantly enhancing team performance while providing valuable insights and recommendations to management.• Versatile Experience: Managed store operations across multiple locations, including Bangsar Village and Subang Skypark Airport, demonstrating strong adaptability and unwavering commitment.