11 years 6 months Taking care about all things related to Samsung Display Solutions business in MENA region, such as but not limited to: Build MENA regional sales strategy Business development, Product management and Sales Partners and channels management Product management, life cycle, launching plans, pricing and required features Regional deals management, Training for sales and product to internal teams, partners and end customers Samsung display solutions includes the following: Smart Signage (LED &LCD), Hospiality Display and LCD monitor.

(9 years 7 months) Taking care about all things related to Samsung Display Solutions business in MENA region. From business development to presales and technical trainings, partners and channels support, product life cycle, pricing and features, regional deals support, and setting business strategy, goals, and targets and more. Samsung display solutions includes the following: Smart Digital Signage, Interactive White Board, Videowall, LED SMD Signage, Hospiality Display, Cloud Moniter.

5 years 8 months (1 year 10 months) region (Middle East and North Africa) Act as a projects coordinator between the global teams and the region team for new IT projects, collect requirements, set budgets and deadlines, and perform follow ups Prepare IT reports on demand for the region Management, such as ticketing reports, assets reports, budget reports, and projects status Assist IT country leads in doing their next year plan and budget Coordinate the yearly and quarterly asset inventories in the region Support and administrate the IT services systems within the region such as incident management, request management, change management and asset management and give training for local IT personnel in each country, following ITIL process Participate with global teams such as the global technical team, and global asset management committee and work as a focal point for the region, discuss common issues and find valid solutions, setting up best practices and policies Act as a 3rd level support in the region for all technical issues, and provide permanent solutions or workarounds until issues sorted out Monitor tickets to insure SLA is met. Provide IT support as an IT Analyst for the top management in the company, i.e. CEO, President, EVPs, VPs in the corporate office

(2 years 8 months) Leading a team of 15+ staff members within the IT department in MENA (Middle East and North Africa) Prepare reports for the IT assets counts on demand in the region Coordinate the asset inventory in the region Support and administrate the asset management system within the region and give a training for local asset managers in each country Become part of the global Asset management committee, and act as a focal point for MENA Insure that all asset management practice and polices are applied and followed Help and assist the asset managers in the asset management life cycle from the vendor management, through the procurement process, then the assignment and support, until the disposal

(3 years 10 months) Responsible about all IT services in the Halliburton main office, such as network, printing, end user support.