Work experience

• Project manager

  Marta.co

  2022.01-2024.01

  (2 years)

  Designed, developed, and maintained custom WordPress websites for a wide range of clients, ensuring each site was tailored to meet specific business needs and industry standards. Focused on creating user-friendly, responsive designs that performed well on all devices.
• Project manager

  City.co

  2021.01-2022.01

  (a year)

  Handled customer calls daily, assisting with inquiries, taking orders, and resolving issues effectively. Processed customer orders with 98% accuracy using CRM software and ensured timely data entry. Achieved and maintained a customer satisfaction by providing friendly and efficient service. Trained new team members on communication strategies, product knowledge, and system usage.

Educational experience

• Department of Civil Engineering

  Communication

  2014.09-2018.10

  (4 years)

  Department of Civil Engineering

Languages

Certificates