Latest Job Function Ocean Export. Latest Industry Sector Freight Forwarder. Latest Career Level Global Freight Forwarding Company Highest Education Attained Bachelor Degree WORKEXPERIENCE

Job Description: -Monitoring and supporting to subordinates in working process relative to the SOP for each customer -Day to Day problem solving -Follow up and monitor the required reports according to requirement -Control and Monitor cost related to work and control DSO to be on company target. -Participate in Monitoring System for complete & accurate export customs entry -Participating in training staff to able to handle job according to customer‘s requirement -Comply with ISO 9001 and ISO 140001 -Others assignment from Manager -Maintain and follow company rules, regulations and Health, Safety and Environmental Standards. -Maintain a continuous improvement process to increase efficiencies and improve performance to customers: Ensure personnel are trained, technically competent and well informed of changes in customer service requirements and regulatory matters; Increase competency level of all ocean freight personnel to ensure quality, compliance and outstanding service -Evaluate improvements of existing procedures and working environments to advance the service level to the customer, profitability of the corporation, and well-being of fellow staff members -Monitor workload and adjust, if necessary -Monitor timely responses to external/internal customers and other Schenker offices -Check all files for accurate documentation (Customs, compliance, operation, and accounting) -Maintain and follow company rules, regulations and Health, Safety and Environmental Standards.

Job Description:- -Achieve financial and volume budgets for respective Business Development accounts -Achieve customer retention (i.e. number of customer, customer retention %) for respective Business Development accounts -Proactively identify, pursue and secure new business opportunities of respective Business Development accounts -Identify business needs of customers and offer sound proposals/quotations to respective customers to secure business -Provide the management with market and customer insights and other periodic reporting to enable formulation of effective sales strategy. -File customer complaints in Incident/Claim system, consult with internal concerned parties, and find solutions for customers -Maintain accurate/updated customer profiles, pipeline, sales leads & sales activities (e.g. sales visit plans,sales visit report, quotation issuance) for assigned customers in CRM tool (i.e. tWINs) -Register responsible accounts with Sales Planning Team to enable performance tracking report in QlikView -File credit application for approvals and follow up on outstanding collection for respective customers in order to achieve DSO target

Job description:- -Prepare and offer quotations that correspond with customer requirements -Handle customer queries and support on solution finding -Coordinate with overseas on behalf of respective sales team -Coordinate with Product Management Teams (Air/Ocean) to get pricing on behalf of respective sales team -Maintain quotation issuance log (2013: in Excel sheet kept at Sales Support, 2014: in e--Quotation system under construction by IT). -File credit application of respective customers for approval -Submit won quotations to MDM Team on timely basis -Review data profit and cost per month.

Job description:- regarding monthly/weekly/daily export shipment loading plan. -Handle day -to –day operation for an entire custom clearance process for outbound export Shipment handling. -Coordinate with Shipping / vessel agents for monthly advance booking according to shipment loading plan. -Coordinate with 3rd party warehouse/transporter/shipping agents on daily loading plan, move to port plan & container -Coordinate other related function on shipping document and readiness checking. (Export customs entry/Invoice/Packing list/COA/Form D/Certificate of Origin / Insurance /Health Certificate & other document as per customer request) for all export shipment. -Prepare L/C document for submit. -Follow up to provide & track export customs entry to 19 BIZ service agents for duty drawn back submission. -Follow up refund duty under re-export shipment (In case no 19 BIZ apply) -Organize and ensure outbound shipments. Tracking outbound shipments & sharing information with internal/external contacts