Mindy
MalaysiaNationality Malaysia
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Work experience
Renewal Sales Representative
Concentrix2018.11-Current(7 years)RESPONSIBILITIES:-Responsible for contacting and building relationships with existing customers in order to secure a service contract/product renewal. -Depending on the client engagement, involve up-selling customers to longer terms or additional services and/or identifying potential expansion opportunities. By cultivating relationships with the customer base, also responsible for capturing valuable customer feedback and will likely execute routine health checks leading up to the Renewal event.- Also responsible for providing sales forecasts, obtaining quotes, performing customer research online, and updating/maintaining records in our customer relationship management (CRM) system.Inside Sales Account Manager
Regus2017.03-2018.11(2 years)Work Description:RESPONSIBILITIES:-Receive inbound calls, & make outbound calls to existing and prospective customers. Including follow-up calls to qualify and close business. - Manage sales process: lead/enquiry development, schedule sales tours, market and sell all product lines, negotiate and close deals with prospective customers. - Collaborate with field-based teams to provide great customer service, accuracy, and quality of information.EXPERIENCE GAINED:- Provide immediate attention to customers problems and follow up with resolution- Selling products or service solutions preferably within a business-to-business sales environment.-Good team player and Multitasking capabilities.-Proven initiative and ability to work with minimal supervision.-Proven objection handling and negotiation skillsMortgage Sales Executive
Alliance Direct Marketing Sdn Bhd2008.07-2016.12(9 years)Work Description:RESPONSIBILITIES:-To plan, coordinate and implement marketing activities to achieve assigned sales target. -To promote and develop new customer base for mortgage products, Commercial Loan, FD.-To maintain and grow business relationship with customers by providing value added service.-To maintain and uphold service standards set by management and uphold corporate responsibility at all times-To be a team player and willing to take on responsibilities-To ensure compliance and consistency with banks Compliance & Control policy-To do cold calling to existing customer/ new to bank customer for cross selling on banks products. EXPERIENCE GAINED:- Provide immediate attention to customers problems and follow up with resolution-Good team player and Multitasking capabilities.-Proven initiative and ability to work with minimal supervision.REASON FOR LEAVING:Personal Issue.Account Clerk
Chop Nam Shin Chan Sdn Bhd2005.05-2008.06(3 years)Work Description:RESPONSIBILITIES:-Human resource and account-Responsible on the payment of creditors.EXPERIENCE GAINED:-Good team player and Multitasking capabilities.-Proven initiative and ability to work with minimal supervision.REASON FOR LEAVING:Seeking for better opportunity.Mass Communiations Support
Melilea International2003.06-2005.04(2 years)Work Description:RESPONSIBILITIES:-Ability to communicate effectively and interact with people at all levels-Provide immediate attention to distributors problems and follow up with resolution.-Responsible for formulating and implementing market development strategies as well as creating and executing effective marketing and promotional programs and activities and events.-Provide the latest news, clear and definite informations to public and distributors.-Knowledge of public relationship and product knowledge of company.-Knowledge of communication skills & interpersonal skills.-Responsible on the quarterly magazine of company.EXPERIENCE GAINED:-Good team player and Multitasking capabilities.-Proven initiative and ability to work with minimal supervision.-Build up good relationship with customer in a short period and provide them the latest news of company.REASON FOR LEAVING:Helping in family businessSales Executive
Deca System Pte Ltd2000.01-2003.04(3 years)Work Description:RESPONSIBILITIES:-Demonstrate and presentation of product to customer.-Provide excellent after sales service to customer.-Ability in communication skills between company and customer.EXPERIENCE GAINED:- Provide immediate attention to customers problems and follow up with resolution-Good team player and Multitasking capabilities.-Proven initiative and ability to work with minimal supervision.REASON FOR LEAVING:Personal Matter.
Educational experience
Pay Fong High School
Business/Commerce, General grade b/2nd class upper
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