Michelle Garcia
International Sales & Customer Support@Kycon, Inc.
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Summary
International Sales & Customer Support at Kycon, Inc.. I consider myself to be a natural-born leader and talent developer who lives by the philosophy that all things are possible with hard work, the right attitude and a sense of humor. I am a die-hard greeting card sender who subscribes to print magazines and still writes notes and ‘to-do’ lists on a pad of paper. Old school, I know, but penmanship seems to be a dying art and I love an excuse to use new pens. -10+ years of Managerial experience with responsibilities that include training & motivating a sales staff of 20 people; knowledge of Profit & Loss statements; marketing and merchandising; keeping up to date with current trends and competitor brands. -15+ years of Customer Service experience with an emphasis in suggestive selling, exceeding sales & company goals while providing an excellent customer experience at all times. -Specialties: Budget Management, Project Management & Coordination, Business Analysis for Profitability, Event Planning, Team Training / Coaching, Public Speaking, Talent Management & Development.
Work experience
International Sales & Customer Support
Kycon, Inc.2015.06-Current(11 years)Account Representative
NewEra Software, Inc.2013.03-2015.06(2 years)Retail Store Manager
New Balance2007.04-2013.01(6 years)
Educational experience
University of Phoenix
Bachelor’s Degree, Communication & Business Management / Marketing2011.01-2013.01(2 years)Gavilan College
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
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