MICHEL

Account Executive
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Work experience

  • Account Executive

    LEXISNEXIS (RELX)
    2023.10-2025.02(a year)
    Expertly managed a portfolio of accounts, ensuring organization and task prioritization. Crafted and implemented a strategic sales plan to meet revenue goals, fostering business growth and profitability. Identified and pursued new business leads through in-depth research, networking, and proactive outreach. Delivered dynamic product demonstrations to potential ABOUT ME clients, highlighting the advantages of LexisNexis offerings. Cultivated and sustained strong client relationships, ensuring satisfaction and identifying upsell opportunities. Worked in tandem with marketing and product teams to synchronize sales strategies with company objectives. As a seasoned Customer Service Developed persuasive sales proposals and adeptly negotiated Professional, I bring over a decade contracts to finalize deals. of expertise in roles centered Kept meticulous records in Salesforce CRM, providing around client satisfaction. My detailed documentation of sales activities for robust pipeline proven track record in forging management. Kept abreast of industry trends, competitors, and product robust relationships is matched by updates to articulate compelling value propositions. my commitment to delivering Engaged in industry events and networking to elevate outstanding service, consistently LexisNexis brand recognition and market footprint. achieving high client satisfaction ratings. Known for my dedication as a team player, I excel in fostering EVENT X Business Development Manager a collaborative environment that Actively approach targeted business clients by telephone enhances team dynamics and May 2023 - Oct 2023 (Inbound and Outbound), email, social networks, events. boosts overall performance. Manage relationships with existing customers. Conduct market research (analyze competitors, efficiency ofsales strategies, etc.). Identify prospective customers, lead generation, and conversion. Led cross-functional teams in the development and execution of strategic sales and marketing plans.
  • Interpreter

    CIC CONSTRUCTION INDUSTRY COUNCIL
    2022.11-2024.06(2 years)
    INDUSTRY COUNCIL Provide interpretation and translation services for Hong Kong construction trade testing service. (Part Need to have familiarity with digital communication avenues,time) including live chat, email, and text. Managed and provided consecutive and first-person interpretation over the phone.
  • Business Development Manager

    AIRGUARD
    2022.11-2023.06(8 months)
    Setting goals and developing plans for business and revenue Researching, planning, and implementing new target market initiatives. Attending conferences and industry events.
  • Financial Adviser

    CONVOY
    2017.01-2021.01(4 years)
    Offer independent financial advice on financial matters. Provide clients with unbiased and unrestricted advice. Prepare financial document summaries, investment performance reports and income projections for clients. Created business plan and identified target customers by interacting on phone and in person, handling basic inquiries and providing quotes.
  • Bar Manager

    WOLF MARKET
    2014.01-2016.04(2 years)
    Hiring, training, and overseeing the staff - Day-to-day Budgeting and cost control. Conduct marketing. Maintain budget.
  • Bartender

    AQUA
    2013.04-2014.01(10 months)
    Make classic and modern-style cocktails, quickly and precisely. Engaging the guests in conversation. Upselling food and beverages to guests.
  • Server

    HARD ROCK CAFE
    2011.01-2012.01(a year)
    Hong Kong Greet customers as they enter and seat them appropriately. Ask for orders and fill food and beverage orders as required. Deliver orders to the customers after ensuring accuracy.
  • Server/Bartender

    MARRIOTT TUDOR
    2009.01-2011.01(2 years)
    PARK HOTEL Enter the Order into the online system for food preparation. Anticipate guests needs. Restocking the bar when necessary.

Educational experience

  • MIDKENT

    2006.01-2010.01(4 years)
  • UNIVERSITY OF BIRMINGHAM

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