- Manage the application and admission process for incoming graduate, doctoral, and certificate students within 13 different psychology, counseling, and therapy related programs while advising and assessing the proper program selection for incoming prospective students based on career goals. Implement targeted outreach strategies resulting in a 20% increase in applicant pool for the academic year. - Lead recruitment efforts by conducting high volume communication campaigns of a minimum of 100 interaction tasks per day (call, text, and email), minimum 10 advising sessions a week, while attending various recruitment events (on and off campus) to satisfy performance goals. Provide comprehensive advising and support services leading to a 15% increase in student retention rates among admitted cohorts.- Assist with the success of various campus and virtual events, such as program interview days and admitted student days by conducting campus tours, supervising student panels, managing check-in registration for attendees, and other related duties. Boost conversion rates by 15% through personalized communication and tailored campus visit experiences.

- Managed the application and admission process for incoming College of Arts and Sciences graduate students, graduate readmits, graduate student at large and related populations in order to fulfill college admission goals for 20+ graduate programs and certificates. Originally managed Heller College of Business graduate programs. - Assessed recruitment opportunities and implement recruitment strategies by creating 3+ events per month, attending events via travel or within the university as well as launching communication campaigns to attract candidates to graduate program offerings. Led the transition to virtual admissions events during the COVID-19 pandemic, hosting weekly webinars and virtual information sessions that yielded a 30% increase in applications. - Oversaw programs with the largest international population, maintaining consistent communication with applicants, submitted admission decisions in a timely manner. Experienced in managing the application and admission processes for international students as a Designated Student Official, such as the I-20/F1 Visa process. Led initiatives to enhance diversity recruitment efforts, resulting in a 25% increase in applications from international applicant groups. - Led the creation and compilation of the universitys master program admission and advising booklet used for cross training and information references. Revamped admissions procedures, reducing application processing time by 30%.- Took on additional responsibilities while training to transition into an Associate Director of Graduate Admissions role due to seniority and performance success such as Student at Large and Readmission management for all graduate programs, training new hires, managed graduate admission mailbox and appointment requests, lead the creation of virtual graduate information session events across all colleges, and other related duties.

-Conducted interviews with prospective students to evaluate their needs, interests, and qualifications while providing clear and concise information to help the prospective student make an informed decision to attend the university.-Guided prospective students through the admissions process in accordance with all applicable federal and state regulations, school policies and procedures, and in compliance with all accrediting standards and requirements.-Partnered with departments outside of Admissions including Financial Aid and the office of the Registrar to ensure the delivery of a high level of service to every student.- Originally hired as a temp for Brook Street LLC and converted to the permanent employee title Admission Advisor on August 2016. Later promoted to Senior Admission Advisor position in March 2017.