Work experience

• Project Services Director

  Samuel Knight International

  2021.08-Current

  (5 years)

  Lead a customer-facing commercial and delivery function across complex infrastructure projects, with accountability for pricing, bid governance, customer performance, team leadership, mobilisation, forecasting and operational execution across Europe. • Turned around a major at-risk account and converted it into a high-growth relationship, increasing wallet share by 40%+ and improving client NPS by 28 points. • Scaled portfolio revenue from c.$1.5m to c.$3.0m within 24 months through disciplined business development, retention strategy and operational execution. • Delivered consistent annual profit contribution of >$1.2m through strong pricing discipline, bid governance and delivery control. • Designed and implemented commercial frameworks including bid models, rate cards and per-diem structures, sustaining 25-30% gross margins across 15+ concurrent projects. • Improved cash collection predictability by 35% and reduced DSO by 18 days through a more disciplined forecasting and operating cadence. • Led 6 direct reports and c.52 indirect staf across Europe, introducing stronger utilisation, pipeline and forecasting rhythms. • Oversaw mobilisation across 50+ project rotations with 98% compliance against GWO/HSE requirements and zero lost-time incidents. • Held end-to-end PMO accountability covering mobilisation planning, RAMS, budget tracking, cost reconciliation and executive client reviews. • Delivered 15+ major projects on time and on budget, typically 3-5% under budget and 2-3 weeks ahead of schedule.
• Project / Service Manager

  The Renewables Group (TRG Wind)

  2018.08-2021.08

  (3 years)

  Managed high-volume operational delivery across multi-country infrastructure scopes, combining budgeting, forecasting, supplier control, compliance, logistics and team performance management in time- critical environments. • Managed a core team of c.25 and coordinated 8-12 rotating teams across 6 European countries. • Delivered 100% schedule adherence across 12 major wind farm projects while coordinating travel, accommodation, vehicles and tooling across 40+ concurrent projects. • Owned budgeting, forecasting, invoicing and PO governance, improving on-time cash collection by 22% and cost visibility by 40%. • Reduced project variance to <2% against forecast through real-time budget tracking and tighter commercial controls. • Negotiated supplier arrangements that generated 12-15% cost savings. • Reduced delays by 18% through stronger performance tracking, corrective actions and lessons-learned cycles. • Coordinated RAMS and compliance across sites, leading 20+ client and supplier audits with zero major non-conformances. • Maintained zero lost-time incidents and a 99.2% near-miss reporting rate across the period.
• Wind Turbine Technician

  The Renewables Group

  2016.12-2018.08

  (2 years)

  -> Team Lead / Authorised Technician Progressed rapidly from trainee to Team Lead / Authorised Technician, building strong frontline technical credibility and leadership in safety-critical operational environments. • Advanced from trainee to Team Lead / Authorised Technician within 9 months. • Led up to 6 concurrent teams with zero safety incidents during tenure. • Supported RAMS, risk assessments, client liaison and quality / time delivery targets. • Mentored 8+ junior technicians, with 6 progressing to supervisory roles. EDUCATION, CREDENTIALS & ADDITIONAL INFORMATION