Michael

Technical Expert
MaleAfter-sales technical supportLive in United StatesNationality
Share

Work experience

  • Technical Expert

    Apple
    2016.11-Current(9 years)
    • Consistently resolved technical issues with Apple products while maintaining high brand standards. • Built strong customer relationships through educational opportunities and product knowledge. • Assessed and diagnosed various technical issues in iOS and Mac OS products. • Thrived in a fast-paced, high-traffic environment while providing efficient service.
  • Plant Associate

    Daniels Health
    2015.09-2015.12(4 months)
    • Operated and maintained machinery, including the Washsmart system. • Receiving and dispatching medical waste bins • Revamped the SMART system assembly line, increasing production rate by 25%. • Daily inventory and general plant duties, weighing, emptying, washing, inspecting and repairing medical bins
  • Administrative Assistant

    Pelham Bay Home Center
    2013.06-2015.08(2 years)
    • Pick up and deliver important documents/packages to clients of the corporation • Input clerical information into Microsoft Word and Excel. • Communicated importation information to clients.
  • Mail Carrier

    Swiss Post Solutions:
    2011.10-2013.03(2 years)
    • Receive, sort and route all incoming mail. Prepare incoming mail for distribution • Operate mailroom equipment, including the mail conveyor, inserters, slitters, calculator and postage meters. • Delivered mail and packages promptly and carefully.
  • Cashier

    toys "r" us:
    2010.05-2011.09(a year)
    • Assisted customers with returns, store protection plans, and memberships. • Maintained a clean and orderly checkout service. • Provided friendly and approachable customer service.

Educational experience

  • NPower Technology Service Corps

    2016.01-Current(10 years)
  • High School of Computers & Technology

    Regents High
    2005.09-2009.06(4 years)
Resume Search
Nationality
Job category
City or country
Jobs
Candidates
Blog
Me