Mia

Technical Specialist
FemaleLive in United StatesNationality
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Work experience

  • Technical Specialist

    Apple
    2019.08-Current(6 years)
    7 years 8 months (5 years 8 months) - Provide customers with technical support by implementing the use of problem-solving skills, interpreting diagnostics, and offering repair strategies to provide a complete solution - Set proper expectations for customers regarding the next steps in the repair process - Maintain composure and customer focus while multitasking various tasks in a high traffic environment 职位:Specialist
  • Event Production & Social Media Intern

    //
    2021.09-2021.12(4 months)
    - Curated content for Facebook, Instagram, and Twitter pre and post-festival - Assisted film programmers in marketing, outreach, and Q&A during film programming events - Assisted Event Planning team through set up, tear down, restocking products, and assisting guest check in Events - Opening Night Gala: Never Catch Pigeons (Vans Founder Documentary) - Sunset Series Gala - Irish Shorts - All Sorts: How to Fall in Love in a Pandemic, Drifting, Fatherly, Life After Life - Short Family Matters: GraceLand, Two Different Kinds of Love, Lina, Al-Sit, The Other Morgan, Growing Pains, Ecstasy - Short End of the Stick: Mist and Blood (De brume et de sang), ALA KACHUU - Take and Run, Beth, Test - The IVF Film - Walk the Tideline with Inspiring Shorts: Walk the Tideline, Vincent Price: The Original Thriller, Crosscourt Cultures: The Joseph Oyebog Story - Horror Narrative Feature: Keeping Company
  • Newport Beach Film Festival
    2017.08-2019.08(2 years)
    (2 years 1 month)
  • Event Production & Social Media Intern

    The Depot SF State
    2017.02-2017.05(4 months)
    - Collaborated with venue management to discover business needs and create new strategies while working alongside the university’s marketing department - Managed venue’s social media platforms such as Snapchat, Twitter, and Facebook to keep the venue information up to date and relevant while communicating with followers via direct message and comment section - Focused on performer hospitality working closely with various talent acts and supporting them as needed - Assisted with advertising and marketing of the 7th Annual Rhythms Music Festival - Created weekly newsletters for venue emailing list
  • Apparel Sales Associate

    Worldwide Golf Shops
    2016.05-2017.05(a year)
    1 year 3 months (1 year 1 month) - Allocated shipments and controlled inventory of apparel items using “Retail Pro” - Maintained visual standards on sales floor while providing customers with timely assistance
  • Apparel Sales Associate

    //
    2016.03-2017.05(a year)
    (1 year 3 months)

Educational experience

  • California State University, Fullerton

    Communication, Entertainment &tourism
    2018.01-2021.01(3 years)
  • San Francisco State University

    Communication, General
    2015.01-2018.01(3 years)
  • La Habra High School

    2011.01-2015.01(4 years)
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