· Support recruitment needs for Deans/Executives/Faculty/Staff and oversee new hire orientation. · Train department Directors to engage and build relationships with staff. · Handle grievances and complete investigations effectively. · Amend employee handbook. · Disability and Leave Management. · Master in Open enrollment and Benefits Administration. · Ensure timely renewals of faculty and administrator contracts. · Deploy Employee Development Program (performance evaluation system). · Benefit administration. · Keeping staff compliant with current labor laws.

· Manage recruitment pipeline and oversee new hire orientation, act as first point of contact on behalf of SBHH. · Train department Directors to engage and build relationships with staff. · Resolve and explain payroll related questions. · Amend employee handbook. · Investigate complaints and handle employment disputes effectively. · Train Directors on new hires and annual performance reviews. · Maintain leave of absences constructively. · Represent the department during surveys and joint commissions. · Keeping staff compliant with current labor laws.

· Manage recruitment pipeline and new hire orientation. · Setup new payroll system with Paycom. · Amend employee handbook. · Implement a new training system. · Administer annual performance review and manage staffing levels. · Facilitate open enrollment process. · Provide administrative support for 10 executives. Manage capital expenditure process for 30 employees. · Maintain department records and reports. · Maintains organizational charts and employee directory. · Ensure compliance with all federal, state and local employment laws. · Coordinate with the company's attorney for working visas. · Daily site operations. · Design new filing system, review and approve supply requisitions.

· Prepare piano lessons in relation to individual students’ needs and examination syllabuses. · Acquire appropriate teaching materials. · Teach music theory, aural skills and practical techniques to students. · Enroll students for both piano examinations: Certificate of Merit and ABRSM. · Motivate students and encourage progress, assess students’ abilities, provide feedback to parents. · Arrange recital programs twice per year.

· Assist prospective customers in the registration process. · Manage QuickBooks to generate new customers and invoices. · Collect tuition fees timely and apply payment receipt in QuickBooks. · Organize and arrange all details for recitals and special events. · Arrange schedule appointments for over 20 teachers and coordinate with customers . · Analyze information and business outlooks by developing spreadsheet reports for trends analysis.