Melissa SF
SingaporeNationality Singapore
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Work experience
Consultant
ETHOS SEARCH ASSOCIATES PTE LTD2019.10-2023.09(4 years)-Identify appropriate sourcing channels for all profile and track database and develop good professional relationships-Assist in recruitment of appropriate candidates and ensure highest quality of all candidates and maintain professional processes for all clients-Manage all employment requisitions for hiring managers and assist to develop and update effective job advertisements for all candidatesAssist clients in the search for the talents to fulfill the role in their organisation-Search actively for suitable candidates via different media and modes-Advertising of jobs vacancies on different platforms-Involve in coordinating, interviewing and screening of job seekers-Identify the best fitting job seekers for clients-Liaising and coordinating interviews with job seekersTeacher
Spring College International2019.06-2019.09(4 months)• Teach English to International students• Prepare students to sit for AEIS/S-AEIS, GCE "O" Level Examination and English classes for foreign students• Provide necessary supervision to the students and report students discipline issues to the Student Affairs staff•Schedule and prepare examination papers and assignments•Monitor the performance and progress of each student, including academic counselling•Give feedback to Management about the continual improvement of the class performance•Mark and grade all course work, assignments and examination papers•Give feedback to Management on the course proceedings at the end of semester/course/modules•Participate in programme review meetingsContent Manager
Jam Factory2016.10-2019.05(3 years)-Plan and implement content for online learning platform-Write high-quality content on business, management and soft skills for online learning platform -Perform extensive web research to collect pertinent data on assigned topics-Edit and rewrite articles from time to time-Develop and maintain online learning platform-Manages and curates content on the platform and proposes updates as needed -Identify learning needs of target audience and makes recommendations on learning areas- Research, design and develop client workshops and online module curriculum including the preparation of PowerPoint slides and other supplementary materials-Organize and maintain a library of online learning resources so that they are up to date and ready for integration.-Convert and transform content. Reconfigure and adapt existing library of classroom content into a digital learning format suitable for use in software and supportive apps.-Use social media such as Facebook, Linkedin, Instagram and Twitter to promote daily articles and content-Design bite-sized modules suitable for online and mobile learning-Conduct and deliver soft skills training for managers and executivesManager
Mind Stretcher Education Group2014.07-2016.05(2 years)• to recruit and induct new teachers• To manage teachers’ permanent and relief schedules• to plan and make necessary adjustments to the schedules for the centres under my care• to monitor teachers’ performance• to conduct regular lesson observation• to be in charge of sub-portfolio or adhoc projects outside of Teacher Unit• to follow up on complaints on teachers• to provide professional and welfare support for teachers• to give talks or speak at parents’ seminars • to provide logistics support and coordination at parent/student eventsSenior Executive
National University Hospital2014.04-2014.06(3 months)Smooth running of lecture programme• Coordinate with the NUH-appointed internal and external lecturers to formulate the lecture schedule each semester for the third year Diploma in Pharmacy Science students.• Communicate with lecturers on lecture materials, feedback, assessment questions, payments etc. and students on lecture schedule, lecture materials, assessments etc.• Plan, compile, administer and record assessments of students• Manage logistics like booking of venue, transport of materials, posting of lecture materials for students etc.• Perform administrative functions to assist in payments, assessments, continuous improvement, record-keeping and other activities. • Perform any other duties to ensure that the lecture programme is run according to plan, schedule and of a certain standard / quality.Smooth running of attachment programme• Coordinate with attachment site supervisors to formulate the attachment schedule each semester.• Communicate with attachment site supervisors on attachment schedule, attachment materials, feedback, payments etc.• Prepare attachment files and other necessary materials for a successful attachment programme• Mark, compile marks and file attachment worksheets• Monitor attendance to attachments and arrange for attachment replacements when necessary• Perform administrative functions to assist in payments, assessments, continuous improvement, record-keeping and other activities• Perform any other duties to ensure that the attachment programme is run according to plan, schedule and of a certain standard / qualityOthers• Ensure students’ projects meet designated milestones & timelines through supervision and coordination.• To assist in preparations and implementation of events like Orientation, Poster presentation competition, NUH Graduation ceremony and others.• Perform filing and other clerical duties as appropriate.• Perform any other duties assigned by the Diploma in Pharmacy Science Program In-Charge (NUH).Student Support Officer
SIM University2011.10-2014.03(3 years)Student Support• Support Student Support’s efforts and activities by providing appropriate administrative assistance, guidance and encouragement to our students• Adhere to University’s policies when dealing with students• Handle students’ enquiries and feedback via emails and phone calls & walk-ins• Ensure all enquiries are resolved within Service Level Agreement• Use tools to assist students (E.g. SugarCRM / SIMS)• Prepare statistics & reports• Ensure notices posted on website are up to date• Provide guidance to students• Work with various departments and schools to fulfil students’ requests• Arrange dialogue sessions with representative from school and other admin departments for process improvements Events & Activities• Student Orientation (January & July)• Graduation Ceremony (October)• Scholarship Ceremony• Seminars / Workshops• OthersRoles include:• Provide administrative support and facilitate the preparation of events and activities• Ensure accurate information is published and made available to participants• Ensure tasks are completed within given timeframe• Liaise with respective departments for logistics requirements• Work with external vendors, contractors and suppliers to meet events requirements• Adhere to Finance guidelines for purchases made for events and activities• Monitor sign up for event and update Project Leader and Manager and handle related enquiries from participants• Collate feedback from participants and consolidate results for reporting• Arrange post mortem meetings and review areas of improvements• Highlight pre and post events publicity in various channels including eBoard, website, mobile applications and notice board in Student Portal and eDmGeneral• Provide general admin assistance when requiredExecutive Assistant
GBE Holdings Pte Ltd2010.08-2011.10(a year)Responsibilities:• Assisting in the full spectrum of Personal Assistant responsibilities.• Responsible for all general office administration duties.• Coordinate overseas business travel, transport and accommodation arrangements.• Conduct research and statistical reports for adhoc projects.• Attend to all incoming visitors and queries.• Answer and screen telephone calls and coordinates schedules and appointments for Directors.• Manage and maintain all filing of confidential records and contracts.• Organize and coordinate logistics for meetings and events.• Data entry and administration duties.• Translating emails and media catalogues from Chinese to English and vice versa.• Simple billing and accounting duties• Ad-hoc duties assigned by the Director.Teacher
Ministry of Education of Singapore2004.07-2010.07(6 years)Responsibilities:• Teaching : Training, coordinating, communicating, arbitrating, coaching, group facilitating• Making Lesson Plans: Designing curriculum, incorporating learning strategies, problem solving, creating visual aids.• Assigning grades: Evaluating, examining, assessing performance, interpreting test results, determining potential of individuals, monitoring progress.• Writing Proposals: Assessing needs, identifying targets, setting priorities, designing evaluations models, identifying relevant information, making hypotheses about unknown phenomena, designing a process, estimating costs of a project, researching funding sources.• Advising the publications committee: Planning, promoting, fund-raising, group facilitating, handling detail work, meeting deadlines, assembling items of information into a coherent whole, classifying information, coordinating, creating, dealing with pressure, delegating, tasks, displaying ideas in artistic form, editing, making layouts.• Supervising trainee teachers: Training, evaluating, mentoring, monitoring progress, diagnosing problem areas, inspiring, counselling, guiding.• Interacting with students, parents, and administration: Confronting, resolving conflicts, establishing rapport, conveying warmth and caring, drawing out people, offering support, motivating, negotiating, persuading, handling complaints, mediating, organizing, questioning, troubleshooting• Leading a committee or department: Administering, anticipating needs or issues, arranging meetings, creating and implementing committee structures, coordinating, delegating tasks, guiding activities of a team, having responsibility for meeting objectives of a department, negotiating, organizing, promoting.
Educational experience
Singapore University of Social Sciences (SUSS)
Sociology with CommunicationNational Institute of Education Singapore
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