Work experience

• CUSTOMER CARE ASSOCIATE

  Peak Support

  2023.08-2024.02

  (6 months)

  INBOUND AND OUTBOUND CALLS EMAIL SUPPORT PROCESSING PAYMENT TO STORAGE
• customer service representative

  NANO HEARING AIDS

  2023.03-2023.09

  (6 months)

  ANSWERING INBOUND CALLS PROCESSING CUSTOMERS ORDERS RETENTION CALLS EMAIL SUPPORT PROVIDING BASIC TROUBLE SHOOTING STEPS PEAK SUPPORT
• PROCESS ASSOCIATE

  GENPACT

  2022.02-2023.03

  (a year)

  ADMINISTRATIVE TASK RECRUITMENT RELATED TASK EMPLOYEE MOVEMENT
• FRAUD ANALYST

  UBIQUITY GLOBAL SERVICE

  2021.08-2022.02

  (6 months)

  MAKING OUTBOUND CALLS INVESTIGATING FRAUD CASES
• customer service representative

  ALORICA

  2019.06-2021.07

  (2 years)

  ANSWERING INBOUND CALLS PROCESSING CREDIT CARDS AND LOAN PAYMENTS CREATING FRAUD CASES INVESTIGATION FRAUD CASES

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