Marina

Campinas, São PauloNationality Brazil
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Work experience

  • Language Consultant

    WonderPass
    2020.06-Current(5 years)
    Language Development Classes and Translation Services.Language Development Classes: for adult Brazilians looking to start learning English, or improving their fluency and conversational ability.More than 100+ students from all over the world. Translation Review and Editorial- Translation Services: English to Portuguese and Portuguese to English. Includes contracts, documents, websites, magazines/brochures, college tests, books. - Editorial of the translated book for publication in BrazilAny questions, please contact me at: marina@wonderpass.com.br
  • Social Media Manager

    Self Employed
    2020.04-2022.01(2 years)
    Marketing strategy for the social media channels of multiple companies. - Marketing Strategy- Content Development- BrandingCompanies include: @ArchArquitetura, @PlenusÓleos, @WeltonCuri, @WonderPass
  • Operations and Support Analyst

    Roambee
    2021.02-2021.04(3 months)
    - Resolve operational problems within the defined schedules and service level agreements.- Analyze root causes of Bee malfunctions and provide resolutions.- Handle escalated issues and follow-up on outstanding issues promptly.- Develop preventive measures. - Manage job calendars and flows to ensure timely completion.- Recommend process improvements to improve operational efficiency and cost-effectiveness.- Evaluate current operational processes and recommend improvements.- Issue commands to the devices locally and remotelly- Maintain daily logs of operational issues and maintenance activities.- Contribute to business meetings and report on issue status.- Develop support plan to prioritize and resolve multiple issues.- Address customer issues promptly and accurately.About Roambee: Roambee is an Internet of Things monitoring company offering a real-time, multi sensor, visibility solution to monitor in-transit shipments and field equipment to eliminate business disruptions and financial risks. Roambee is powered by its location-aware intelligence cloud platform and an industry-unique, on-demand business model where customers pay only for the shipments or assets they track.
  • Training and Development Analyst

    Carrefour
    2019.10-2019.11(2 months)
    • Development of the new Onboarding Training Session for Admin.; • Support on the implementation of the new LMS system; • Responsible for the Administrative Leadership Trainings; • Responsible for the Language program for employees and leaders.
  • Training And Development Intern

    John Deere
    2019.02-2019.10(9 months)
    • Responsible for internal training within the John Deere University platform;• Development of a Regional LNT (Training Needs Assessment) with actions 70-20-10; • Organization and development of regional training (Argentina and Brazil); • Responsible for Regional Communication (Latin America) focusing on culture change; • Responsible for Precision Agriculture communication for all Unit leadership; • Promotion of the continuing formation of the rainbow affinity group and the D&I pillar (objective is to value all employees regardless of sexual orientation, identity and gender expression); • Use of SAP, SRM, Tableau, WCM (DealerPath) systems.
  • Customer Experience Intern

    John Deere
    2018.02-2019.02(a year)
    • Event logistics for Hispanic America in Mexico and Brazil; • Dealers Customer Experience project monitoring of Hispano América dealers; • Creation and development of monthly reports on Customer Experience Metrics; • Organization of the team agenda: webinars, workshops, meetings.
  • Class Representative

    FACAMP - Faculdades de Campinas
    2015.06-2018.05(3 years)
    • Coordinate communication between teachers, student coucil and students;• Arrange dates for tests and class events;• Contant communication to the college leadership and teachers.
  • Educator

    PAS - Programa de Aprendizagem Social
    2017.07-2018.02(8 months)
    • Deliver consistent and quality classes to service employees on Math, Portuguese, English and Computer in the College of FACAMP.
  • Volunteer Staff

    AFS Intercultural Programs
    2016.07-2018.01(2 years)
    •Support to the main activities.
  • Intern

    Câmara dos Deputados
    2017.09-2017.09
    • Development of a support document on Labor Reform, topic being voted on that week; • Promotion of debate on optional voting in Brazil; • Promoting debate on corruption in Brazil (TV).
  • Administrative Assistant

    FCM - UNICAMP
    2017.06-2017.07(2 months)
    • Logistics for the students: flights, sleeping arrangements, transportation arrangements, phone arrangements, internet services, food, etc.;• Elaborated and developed the metrics for the event.
  • Translator and Staff

    Iris Global
    2017.01-2017.01
    • Management of 15 people in chicken duty, cleaning the ranch, organizing the meeting room;• Translating simultaneously and consecutively in Portuguese-English and English-Portuguese during sessions and conversations.
  • Regional Coordinator

    AFS Intercultural Programs
    2014.09-2016.06(2 years)
    • Analysis of the form of foreign participants; • Update of the necessary documentation for visa; • Responsible for the allocation of participants (family, school); • Maintain contact with consulates and embassies about visa issuance process; • Promotion of training for Brazilian and foreign participants; • Promotion of receptive exchange programs.

Educational experience

  • FACAMP - Faculdades de Campinas

    International Relations and Affairs foreign affairs
  • Fike High School

    HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES high school diploma
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