· Oversee multiple flagship and outlet locations across the U.S., ensuring an elevated luxury experience for clients across the region. · Spearhead double-digit revenue growth by restructuring key stores, optimizing team performance, and leveraging CRM tools to personalize customer interactions and elevate client satisfaction. · Lead and mentor store management teams to meet business objectives, ensuring operations align with global directives from Milan, while fostering a high-touch, client-first approach. · Partner with Marketing and Product Development teams to launch successful product initiatives, tailoring offerings to regional preferences and executing them flawlessly across U.S. locations. · Report directly to VP and CEO, delivering strategic insights on sales performance, market trends, and operational improvements, while recommending strategies to enhance the luxury customer experience. · Represent Off-White at exclusive buying showrooms in Milan for the U.S. market, overseeing the buying process to ensure product assortments are tailored to regional customer and market demand. · Manage merchandise reconciliations and rotations across U.S. locations, optimizing product presentation and driving consistent sales growth. · Mentor a team of managers, fostering a culture of accountability, continuous improvement, and professional development, ensuring top-tier service standards. · Monitor key performance indicators (KPIs) like sales growth, conversion rates, and customer retention, using CRM insights to improve store performance and client interactions by 10-20%. · Cultivate and sustain strong relationships with VIP clients, managing personalized requests, custom orders, and exclusive events, resulting in a 30% boost in client retention and long-term relationships.

· Promoted to Store Manager, overseeing $10M in annual sales volume and managing a team of 9 direct reports. · Spearheaded store operations and business strategies in collaboration with the HQ Milan team, driving growth and operational efficiency. · Led key initiatives in visual merchandising, ensuring alignment with global standards and trends. · Successfully managed the store's sales, customer base, and high-profile events, including Art Basel. · Assisted with quarterly inventories and developed streamlined processes for operational efficiency.

· Managed $10M in annual sales volume and led 9 direct reports, contributing to triple-digit sales growth. · Collaborated with the Milan team on business strategies and U.S. market pilot programs. · Led visual merchandising initiatives and recruited/trained 4 key positions to support store growth. · Played a pivotal role in executing collaborations and releases for events such as Art Basel.

· Styled celebrity clients for music videos, award shows, and high-profile events. · Coordinated with photographers, production teams, and publicists to ensure seamless styling executions. · Maintained strong relationships with retailers and public relations teams. · Partnered with retail brands for consignments and wardrobe planning.

· Managed 60% of the boutique’s total volume and oversaw all back-of-house (BOH) functions for the Women’s category. · Recruited and onboarded department managers and sales associates. · Developed business strategies with the General Manager and coordinated local events. · Successfully executed two product launch pop-ups and partnered with Design District management for in-store events.

· Assisted the Boutique Manager with daily functions and acted as a liaison between associates and management. · Managed the footwear business and achieved $2.8M in sales over a 12-month period. · Partnered with visual merchandising to ensure floor sets met company standards. · Coordinated high-profile events and worked with PR teams to secure product sales.